SOMA KUMAR

Strong abilities to manage the work program for the Dev & testing for complex applications. Responsible for the development, implementation, and continuous improvement in processes of SDLC effectiveness and efficiency. A productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Dedicated to self-development to provide expectation- exceeding service. Exceed job demands and deadlines through diligent work ethic and dedication to quality. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Respectful self-motivator gifted at finding reliable solutions for software issues. Accomplished Tech Lead-QA at NICE, adept in Selenium and team collaboration, significantly enhanced software quality and team productivity. Expert in defect management and test automation, consistently exceeded project goals through strategic planning and effective stakeholder communication. Proven track record in fostering continuous improvement and achieving high customer satisfaction.

• Communication Surveillance, NICE, 06/01/20 to 03/31/23, Communication Surveillance or CS has two distinct capabilities: Smart Index where data ingestion and analytics happens and Application layer where various other workflows get executed like work item creation, investigate scenario, user management and many more. It is a surveillance product to monitor financial transactions and protect from any fraud.
• AllPoint Customer Management System, Cardtronics, Houston, USA, 03/01/15 to 10/31/19, Allpoint CMS is an invoice generating system which generates billing on per transaction or per ATM and billing department charges to the customer based on the invoice.
• CRM, Cardtronics, Houston, USA, 06/01/14 to 07/31/15, CRM is a customized Microsoft CRM tool to manage all the data related to ATM onboarding, maintain surcharge details and network.
• CORE-Cardlink, Cardtronics, Houston, USA, 06/01/14 to 10/31/19, CORE-Cardlink is a tool to manage all the data related to customer and ATM onboarding, maintain surcharge details and network.
• Bally, Labeluxgroup, UK, 02/01/13 to 12/31/13, www.bally.com, Bally was founded through the passion and vision of pioneer Carl Franz Bally. Over 160 years after the brand was founded, leather remains its medium and inspiration. Expert craftsmanship, quality, elegance, functionality, innovation, authenticity and sophistication are the driving forces behind the pioneering spirit that is Bally.
• ClerkePass.com, US Court, USA, Manual Testing, Database verification, 06/01/10 to 03/31/11, The ClerkePass certified document network allows you to request both Certified and Non-Certified Court Documents. Once your request is received, the clerk of the court electronically certifies the documents using a digital signature. Digitally Signed Court Documents may be printed and used in the same manner as documents retrieved directly from the clerk.

• Product Owner/Product Manager 6.0, SAFe Scaled Agile, 2024
• ISTQB, BCS , UK, 2015