Soma Kumar C
Bengaluru, Karnataka
Summary
Dynamic RPA Developer with extensive experience at Citi Bank, specializing in Automation Anywhere and SQL databases. Proven track record in designing and deploying automation solutions that enhance operational efficiency. Strong problem-solving abilities complemented by effective communication skills, ensuring seamless integration and client satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
RPA Prod
Citi Bank
11.2023 - 01.2025
- Fixed Asset capitalization and cost adjustment process
- Applications Involved : Encore Web App, Anywhere & M.S
- Power Platforms
- Domain : Industrial gases, Medical gases, Chemical & Electronics manufacturers
- Designing automation processes as per the operational needs of an organization
- Scripting and coding with AA tool to resolve automation issues
- Reviewing the code and the design and also providing expertise in the development, and integration of systems
- Configuring new automation with efficient and easily understandable automation tools
- Documenting the automation procedures
- Involved in User Acceptancy Test (UAT) and Bug &Change Request Fixes in Hyper care Period
- Participated in Production deployment and Supporting to the Prod team to onboard the bot to Prod
- Taking the final sign off from Business/Ops team after deploying the bots to the Production.
RPA Prod
Citi Group Inc
08.2021 - 09.2023
- Support
- Domain : BFSI (Banking, Financial Services, and Insurance)
- Resolve production issues escalated to L2 within agreed service levels
- Proactive analysis of all issues and requests, identification of methods to prevent recurring issues
- Coordination with Business Ops team, Support, Development teams for any new release’s/enhancement/ Bug fix
- L2 will be present on Change Management calls for visibility of all code changes
- Change request review and taking approvals which are applicable in Production which involves code fix/Deployment improvements which were raised by L3 team
- Responsibility for providing PS KT sign- off for all kinds of change requests which will be raised by the L3/Dev team
- KEDB documents need to be created for all issues identified by the team for addition to the relevant knowledge base
- COB - Continuity of Business is to enable ongoing operations before and during execution of Disaster Recovery (DR)
- Project Names : 1
- JDE Customer Create & Maintain 2
- TC2 Customer Extension & Maintain
- Applications Involved : SAP, APIs, Mainframes & Web Applications
RPA Developer
Cargill Business Services
12.2029 - 11.2020
- Domain : Food & Beverages, Nutrition, Supply Chain Management
- Duration, Responsible for implementing the full life cycle of RPA solutions
- Identifying automation opportunities, gather requirements, implement, test and deploy targeted automation solutions using industry leading RPA tool Automation Anywhere
- Develop automation processes as per the Solution Design Document (SDD) to meet the defined requirements
- Demonstrate work experience in using different Commands and tasks, mainly on Terminal Emulator, REST web service
- Metabots & DLL, Object cloning, Delay & Wait commands, Loop command and If command, Send Email, Screen capture commands etc
- Worked closely with SAP Security team & Cloud team to resolve any kind of authentication / access issue for bot
- Identifying and debugging the errors using Error Handlers
- Generated Email notifications and custom exception handling
- Responsible for all support related issues during the Hypercare period
- Automated the processes using Mainframe Application and Web Applications
- Prepared bot handover documents, unit test cases and conducted quality checks
- Created database connections to run, Run Stored Procedure for each Main & Sub task to know the exact status of Bot by using EHF frame work
- Involved in Daily scrum calls by using Azure DevOps (ADO) platform for any issues & dependencies related to the project and to understand existing business model and customer requirements.
Associate
Infosys Ltd
06.2018 - 12.2019
- Interacted with clients for gathering requirements and analyzed their requirements
- Provided an optimal solution for client requirements
- Worked in the creation of data stage parallel jobs by understanding the business requirements
- Involved in testing the data loaded and preparing the unit test cases and UTC Documents
- Both Provide bug fixing and performance tuning based on the incidents/Tickets
- Also taken responsibility in the modifications/enhancements of jobs to accommodate the new changes in the business logics
- Ease of integration with existing systems using flexible Java Platform, Enterprise Edition Technology
- Involved in the creation of Service Oriented Architecture
- Build customer intimacy by analyzing customer needs and creating new products and solutions based on accurate, up - to - date customer profiles
- Resolving deployments issues and co-ordinates with operations for deploying services in production.
CRP
Yes Bank Limited
06.2018 - 12.2019
- Developing and maintaining strong relationships with clients
- Addressing client complaints and issues
- Identifying new business opportunities and developing sales strategies
- Offering financial advice and tailored solutions
- Ensuring compliance with regulations
- Communicating effectively with clients
- Using strong problem-solving skills to address and resolve issues
- Becoming a trusted advisor to the client and a recognized thought leader
- Working in coordination with a team for better output.
Education
Software Engineer -
Virtusa Consulting Services Pvt Ltd Sr
01.2025
Ltd Associate -
Cognizant Technology Solutions India Pvt
11.2020
Software Engineer June 2018 to Dec 2019 Yes Bank Limited Officer -
Datanet Techno Solutions Pvt Ltd
05.2018
Master’s Degree - MBA -
IAME B School, University of Mysore
Bengaluru01.2017
<ul><li>Certified in Advanced certificate of Automation Anywhere.</li><li>Certified in Master certificate of Automation Anywhere.</li><li>Successfully completed the Virtusa Certified GenAI Assisted Engineer.</li><li>The Microsoft Power Platform Fundamentals certification – PL900</li></ul> -
Employment Duration -
Skills
- TECHNICAL PROFICIENCIES:
- RPA Tools : Automation Anywhere 107, 109, 112, & 1132, A2019 & A360
- RPA Tools : Automation Anywhere (Control Room, TaskBots, MetaBots, IQ Bots, DA& Gen AI)
- Databases : SQL Server, MySQL, Oracle
- Version Control : Git, GitHub
- Scripting : Java Script,VB Script, SQL, Macros & Python
- Operating Systems : Windows, Linux
- IDE/Tools : Automation Anywhere IDE, Visual Studio Code, SQL Server Management Studio (SSMS)
Timeline
RPA Developer
Cargill Business Services
12.2029 - 11.2020
RPA Prod
Citi Bank
11.2023 - 01.2025
RPA Prod
Citi Group Inc
08.2021 - 09.2023
Associate
Infosys Ltd
06.2018 - 12.2019
CRP
Yes Bank Limited
06.2018 - 12.2019
Software Engineer -
Virtusa Consulting Services Pvt Ltd Sr
Ltd Associate -
Cognizant Technology Solutions India Pvt
Software Engineer June 2018 to Dec 2019 Yes Bank Limited Officer -
Datanet Techno Solutions Pvt Ltd
Master’s Degree - MBA -
IAME B School, University of Mysore
<ul><li>Certified in Advanced certificate of Automation Anywhere.</li><li>Certified in Master certificate of Automation Anywhere.</li><li>Successfully completed the Virtusa Certified GenAI Assisted Engineer.</li><li>The Microsoft Power Platform Fundamentals certification – PL900</li></ul> -
Employment Duration -
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