- Translation & Transcription
Soma Mukherjee
Content Developer
Kolkata
Summary
Detail-oriented Quality Analyst with 15 years of track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in content planning, creation and analysis. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Project Editor and Quality Analyst
National Digital Library of India
Kolkata
08.2019 - Current
- Editing, proofreading and content development for various competitive examinations.
- Addressed non-conformance issues, pausing production to correct errors.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Senior Content Editor
Chhaya Prakashani
Kolkata
04.2011 - 01.2017
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Developing content for books of primary, secondary and higher secondary levels.
- Abridged novels and classics for children and young adults.
- Worked as a translator of story books as well as content developer of books for children for both the pre-primary and primary levels.
- Prepared, rewrote and edited pieces to improve readability and impact.
Senior Quality Analyst
Stesalit Pvt. Ltd.
Kolkata
02.2007 - 04.2009
- Performed qualitative analysis of records for accuracy, internal consistency and correlation of recorded data and edited and critiqued medical documents to improve clarity.
- Inspected finished reports to verify conformance with customer specifications and company quality standards.
- Analyzed quality and performance data collaborating with quality team to implement corrective actions.
Quality Analyst
Atlantica Exim Pvt. Ltd
Kolkata
07.2004 - 01.2007
- Collected and analyzed data and initiated improvements to increase security and performance.
- Liaised with overseas clients and end-users to uncover system optimization opportunities and effectively communicated with client's health information management department to interpret assignments and details.
Medical Transcriptionist
Infovision Software Pvt. Ltd.
Kolkata
02.2003 - 05.2004
- Recorded information using word processing, dictation and transcription software and equipment demonstrating excellent skills to understand diverse accents and dialects.
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Education
Master of Arts - English Language And Literature
University of Calcutta
Kolkata 06.1989 - 04.1991
Bachelor of Arts - English Literature
University of Calcutta
Kolkata 06.1985 - 05.1989
Higher Secondary - Science With Biology And Languages
Bethune College
Kolkata 05.1983 - 04.1985
Madhyamik - Languages, Social Sciences, Sciences
Bethune Collegiate School
Kolkata 04.2001 -
Skills
- Quality Assurance and verification of academic books
Interests
- Medical & Scientific Writing
Timeline
Senior Project Editor and Quality Analyst
National Digital Library of India
08.2019 - Current
Senior Content Editor
Chhaya Prakashani
04.2011 - 01.2017
Senior Quality Analyst
Stesalit Pvt. Ltd.
02.2007 - 04.2009
Quality Analyst
Atlantica Exim Pvt. Ltd
07.2004 - 01.2007
Medical Transcriptionist
Infovision Software Pvt. Ltd.
02.2003 - 05.2004
Madhyamik - Languages, Social Sciences, Sciences
Bethune Collegiate School
04.2001 -
Master of Arts - English Language And Literature
University of Calcutta
06.1989 - 04.1991
Bachelor of Arts - English Literature
University of Calcutta
06.1985 - 05.1989
Higher Secondary - Science With Biology And Languages
Bethune College
05.1983 - 04.1985
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