Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Soma Roy

Kalna

Summary

Results-driven telecaller with expertise in customer engagement and needs assessment. Proven track record of promoting telecommunications services and providing tailored solutions to enhance customer satisfaction.

Overview

3
3
years of professional experience

Work History

Tele caller

Jio
Kolkata
03.2023 - Current
  • Conducted outbound calls to promote Jio's telecommunications services, enhancing customer awareness and engagement.
  • Engaged customers to assess needs, providing tailored solutions that improved satisfaction and loyalty.

Education

High School Diploma -

Hindu Girls Kalna
Kalna West Bengal
01-2003

Skills

  • Customer engagement
  • Product promotion
  • Sales techniques
  • Telemarketing strategies
  • Customer needs assessment
  • Customer relationship management

Languages

English
Beginner
A1

Timeline

Tele caller

Jio
03.2023 - Current

High School Diploma -

Hindu Girls Kalna
Soma Roy