Summary
Overview
Work History
Education
Skills
Timeline
Declaration
STRENGTHS
Hi, I’m

Somasundar Gollapalli

Virtual Assistant
Tenali
Somasundar Gollapalli

Summary

Over 1+ years of professional experience as a Virtual Assistant, providing reliable administrative, CRM, and operational support in remote environments. Skilled in CRM management, lead coordination, calendar scheduling, document management, email communication, listing support, transaction coordination, and showing coordination with follow-ups, ensuring smooth day-to-day business operations.

Experienced in New Homes support, with strong knowledge of Chicago-area builders and new construction communities, including floor plans, pricing trends, availability, and following up with agents and clients after showings to gather feedback and maintain engagement.

Possesses a foundational background in IT and DevOps, enabling strong technical adaptability, process automation awareness, and system efficiency, while remaining primarily focused on Virtual Assistant responsibilities, client support, and real estate operations.

Overview

3
years of professional experience
3
Languages

Work History

Sohum Realty

Virtual Assistant
06.2025 - Current

Job overview

Lead Generation & CRM Coordination – Managing CRM systems, executing text/email campaigns, tracking pipelines, follow-ups, and lead responses

MLS & HAR Administration – Managing listings, updating statuses, uploading documents, ensuring data accuracy, and coordinating ShowingTime scheduling

Market Analysis & Pricing Assistance – Supporting pricing strategies using CMA and market trend insights

Transaction Coordination (Contract to Close) – Monitoring compliance requirements, critical deadlines, contingencies, and transaction timelines

Contract & Addendum Oversight – Managing amendments, repair negotiations, option periods, earnest money, and related documentation

Listing Marketing Support – Creating flyers, email promotions, and social media content using Canva

Title, Escrow & Lender Liaison – Coordinating inspections, appraisals, communication, and ensuring on-time closings

Real Estate Compliance – Managing disclosures

Accenture, India

Salesforce DevOps Engineer
12.2024 - 06.2025

Job overview

  • Designed, implemented, and supported fully automated CI/CD pipelines using Copado and GitHub Actions.
  • Hands-on experience with Copado pipeline setup including Git repositories, environments, credentials, projects, and pipelines.
  • Automated Salesforce and Vlocity metadata deployments with pre- and post-deployment tasks.
  • Automated unit testing, code quality analysis, and code coverage using CodeScan.
  • Integrated JIRA with Copado for automated user story creation and test class coverage validation.
  • Built Docker images using AWS CodeBuild and GitHub Actions and stored images in Amazon ECR.
  • Supported Robot Framework test automation execution on ECS Fargate and stored results in Amazon S3.
  • Monitored logs and application health using Amazon CloudWatch.
  • Managed and monitored OpenText services hosted on Amazon EKS.
  • Handled MuleSoft deployments via Azure DevOps and OpenText deployments via OpenText Exstream.

Accenture, India

Salesforce DevOps Engineer
08.2024 - 12.2024

Job overview

  • Proficiently handled Production deployments for Salesforce applications.
  • Improved deployment efficiency by utilizing Copado user story bundles.

Accenture, India

DevOps and Automation Testing Engineer
06.2024 - 08.2024

Job overview

  • Worked in an Agile environment participating in daily stand-ups, sprint planning, grooming, and retrospectives.
  • Created test cases for user stories and performed functional and regression testing.
  • Automated Angular front-end applications using Cypress.
  • Built Jenkins pipelines and freestyle jobs for build, deployment, and regression testing.
  • Installed and configured GitLab for project source control.
  • Performed API testing using Postman.
  • Monitored logs and troubleshot issues across development, test, and production environments.

Sohum Realty

Virtual Assistant
10.2023 - 04.2024

Job overview

Lead Generation & CRM Coordination – Managing CRM systems, executing text/email campaigns, tracking pipelines, follow-ups, and lead responses

MLS & HAR Administration – Managing listings, updating statuses, uploading documents, ensuring data accuracy, and coordinating ShowingTime scheduling

Market Analysis & Pricing Assistance – Supporting pricing strategies using CMA and market trend insights

Transaction Coordination (Contract to Close) – Monitoring compliance requirements, critical deadlines, contingencies, and transaction timelines

Contract & Addendum Oversight – Managing amendments, repair negotiations, option periods, earnest money, and related documentation

Listing Marketing Support – Creating flyers, email promotions, and social media content using Canva

Title, Escrow & Lender Liaison – Coordinating inspections, appraisals, communication, and ensuring on-time closings

Real Estate Compliance – Managing disclosures

ILM

Spoken English Teacher
04.2023 - 08.2023

Job overview

Monitored student performance data closely, adjusting instructional strategies to ensure optimal learning outcomes.

Participated in ongoing professional development opportunities, continuously refining teaching methods to enhance student engagement and effectiveness.

Built strong rapport with students by fostering a supportive, inclusive classroom environment that encouraged open communication and confidence.

Regularly assessed student progress and personalized instruction to address individual learning needs and strengths.

Planned and conducted multiple interactive activities, games, and hands-on exercises to improve understanding and make learning joyful and engaging.

Education

Acharya Nagarjuna University

MCA
03-2026

Acharya Nagarjuna University

B.Sc. from Computer Science
03-2023

University Overview

GPA: 7.2

State Board

Class 12th
01.2020

University Overview

GPA: 7.8

State Board

Class 10th
01.2018

University Overview

GPA: 9.8

Skills

Virtual Assistant & Real Estate Support Skills

Timeline

Virtual Assistant

Sohum Realty
06.2025 - Current

Salesforce DevOps Engineer

Accenture, India
12.2024 - 06.2025

Salesforce DevOps Engineer

Accenture, India
08.2024 - 12.2024

DevOps and Automation Testing Engineer

Accenture, India
06.2024 - 08.2024

Virtual Assistant

Sohum Realty
10.2023 - 04.2024

Spoken English Teacher

ILM
04.2023 - 08.2023

Acharya Nagarjuna University

MCA

Acharya Nagarjuna University

B.Sc. from Computer Science

State Board

Class 12th

State Board

Class 10th

Declaration

I hereby declare that the above information is true to the best of my knowledge.

STRENGTHS

Flexible and adaptable, able to work in ambiguous situations, quick learner with a positive mindset, self-motivated with leadership qualities.
Somasundar GollapalliVirtual Assistant