SOMASUNDARAM K

->Produced tables, pivot reports and charts for use in key decision-making processes.
->Planned and led administration of management information system for achieving threshold-level performance.
-.Generated reports each month covering file using uber data.
Used Power BI, Google Sheet to input, analyze and model data.

1. Handling a team Around 4 ASM, 20 Team Leaders with help of BM and ABM.
2. All Type of data should be Fetched And Download through LEAF APPLICATION
3.Oppo Is the leading Mobile Sales Oriented Company so I will Prepare and share the Data Working Details based on Daily, Weekly, Monthly and Yearly Comparison with Using Reports of Sales, Stocks, Distributor's, Retailers,Area Sales Manager, Team Leader And Top Shops
4. Every week focus to the market sales of GT and MT growth and de-growth comparison reports and its included top shops also.
5. Month on month following retailers and employee incentive file, profit share data and HO Data.
6. Other works are new Shop request, stock audit and new employee creation in LEAF.
7. Every month should be submit the PPT (POWER POINT) presentations that month what I can done on that work details to my BM (Branch Manager)

1. Handling a team of about 4 ASM, 17 Team Leaders with help of BM and RSM.
2. Daily basis data should be done using DMS (DISTIRBUTION MONITORING SYSTEM) that name of report is ASM and TL sales vs achievement, stock and models wise sales reports.
3. Every week focus to the market sales of MD and MT growth and de-growth comparison reports and its included top shops also.
4. Month on month following retailers and employee incentive file, profit share data and HO Data.
5. Other works are new Shop request, stock audit and new employee creation in DMS.
6. Every month should be submit the ppt

1. Handling a team of about 45 members 15 Patrollers and 6 Fibre Restoration (FRT) Team and to ensure the Preventive & Proactive Maintenance of the OFC route with 100% uptime by coordinating with NOC and equipment vendors
2. Collecting Patroller reports for every 2 hours a day.
3. Managing the records of Work Orders and closing of trouble tickets.
4. Checking Sites reachability, interface down, Power loss etc., using NOC Citrix.
5. Monitoring weekly and monthly financial results, Patrollers report.
6. Responsible for identifying, investigating and managing Incidents ,ensuring that follow up actions are performed, manage Major Service Outages through to conclusion, keeping all relevant parties appraised of the situation and escalating as appropriate

1. Handling a team of about 40 members separate categories of BCC, GA, ITS HOME, ENCOUNTER, REKEY, YSTRIP based on the online side.
2. Achieved TAT (Turn Around Time) File Claims within 24hrs (Rekey and Ystrip Files) without delay and satisfied with client end.
3. Achieved 100% Of Performance metrics, Project Efficiency Metrics, Financial Metrics, Compliance Metrics, Customer Metrics, and People Metrics.

4. Maintain the Processors Quality Report, Audit Performance Report, PFP (Pay For Performance) Report

5. Every Clarifications, claims issues has been raised and cleared through deal with client call on daily basis.

6. Monthly Met The CQR(Customer Quality Report),UCQR and TAT with 100%, Troubleshooting based on the claims clarifications with Processors