Summary
Overview
Work History
Education
Skills
Timeline
Generic
Somesh Khanna

Somesh Khanna

Sales & Marketing
Delhi

Summary

Results-oriented Business Manager with a strong business mindset and a successful track record in the hospitality and education sectors. carrying 7 years of experience, responsible for overseeing operations, marketing, sales, and new city expansion. Proven ability to drive growth, develop effective marketing strategies, and deliver exceptional customer experiences. Skilled in team leadership, market research, brand management, and customer relationship management. Seeking a challenging role in a dynamic organization where I can leverage my expertise to drive business success.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

MARKETING MANAGER

Byju's
New Delhi
03.2022 - Current
  • Successfully boosted brand awareness and generated leads through internal and external marketing campaigns
  • Utilize analytics tools ( Tableau and Leadsquared) to measure campaign performance, identify areas for improvement, and optimize marketing efforts
  • Implemented optimal sales strategies to achieve commercial goals in the target market
  • Conducted in-depth research on industry and marketplace trends to develop effective marketing solutions and enhance business operations
  • Actively participated in promotional activities and trade shows, collaborating with advertisers and production managers to market products and services
  • Managed marketing budget and associated profit and loss (P&L), developing and executing marketing strategies, budgets, and sales plans
  • Recruited and hired talented team members to enhance the marketing department's skills and capabilities.
  • Implemented systems and procedures to increase sales.

City Manager

HOUSR
Gurgaon
02.2021 - 01.2023
  • Lead the successful expansion of the company into new cities, overseeing all aspects of operations, marketing, sales, and team management
  • Lead a team of 30+members, providing training, performance evaluations, and fostering a positive work environment
  • Monitored operational efficiency, identified areas for improvement, and implemented cost- saving measures to enhance profitability
  • Developed and implemented effective marketing strategies to drive customer acquisition and retention, resulting in a significant increase in revenue
  • Built and maintained relationships with key stakeholders, including local businesses, vendors, and community organisations
  • Handled problematic customers and clients, ensuring excellent customer service and supporting lower-level employees.

CLUSTER MANAGER

ZIFFY HOMES
Gurgaon
03.2018 - 01.2021
  • Trained facility managers on company policies and procedures to ensure consistent performance throughout the cluster
  • Analyzed Operations Tickets data to manage cluster performance and make informed financial decisions
  • Managed cluster expenditure in adherence to the set budget
  • Utilized negotiation skills to secure manufacturing service agreements and maintain quality standards
  • Provided leadership to an executive team, driving ambitious targets and strategic planning
  • Monitored operational efficiency, identified areas for improvement, and implemented cost-saving measures to enhance profitability
  • Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival

GUEST EXPERIENCE MANAGER

TECH MAHINDRA
Noida
09.2016 - 02.2018
  • Monitored guest services personnel to ensure efficient and accurate response to guest complaints
  • Collaborated with other departments to coordinate solutions and maintain guest satisfaction
  • Conducted guest surveys to identify areas for improvement
  • Provided personalized recommendations for guest activities based on detailed conversations
  • Coached and developed associates to improve soft skills and recovery techniques
  • Restructured communication with housekeeping to ensure guest satisfaction with timeliness and quality of services
  • Motivated and rewarded employees to improve engagement
  • Promoted the hotel brand's loyalty program through social media, email, and direct mail.

Education

PGDMA - Marketing

Symbiosis Centre of Distance Learning
Pune
04.2023 - Current

Bachelor's of Commerce - Business Management

CSJM University
Kanpur
04.2015 - 03.2018

Skills

    Budgeting and Allocation

undefined

Timeline

PGDMA - Marketing

Symbiosis Centre of Distance Learning
04.2023 - Current

MARKETING MANAGER

Byju's
03.2022 - Current

City Manager

HOUSR
02.2021 - 01.2023

CLUSTER MANAGER

ZIFFY HOMES
03.2018 - 01.2021

GUEST EXPERIENCE MANAGER

TECH MAHINDRA
09.2016 - 02.2018

Bachelor's of Commerce - Business Management

CSJM University
04.2015 - 03.2018

Similar Profiles

CREATE PROFILE
Somesh KhannaSales & Marketing