Somesh Pandey
Hyderabad
Summary
SAP RAR | SD Specialist with 5+ years of global AMS and implementation experience. Good knowledge in IFRS 15 revenue recognition, L2/L3 incident management, and cross-module integration. Proven ability to manage global clients, and deliver results in fast-paced, multi-timezone environments.
Overview
5
5
years of professional experience
Work History
Analyst
Deloitte
Hyderabad
09.2024 - Current
- Served as L2/L3 Application Management Specialist for SAP RAR and SD modules, resolving 30+ incidents per sprint and ensuring SLA compliance across global client accounts.
- Performed root cause analysis (RCA) on complex RAR, and SD incidents including revenue posting failures, POB determination errors, billing block issue.
- Triaged and prioritized incidents raised via ITSM tools (ServiceNow / Remedy), categorizing by severity and business impact, and coordinating resolution across offshore and onsite teams within agreed SLAs.
- Resolved SAP RAR-specific incidents including incorrect SSP allocation, failed revenue event postings, BRF+ rule etc.
- Diagnosed and fixed SAP SD incidents such as pricing condition errors, delivery document blocks, billing run errors etc.
- Led end-to-end delivery of RAR and SD change requests, encompassing business requirement gathering, impact assessment, functional design, configuration, unit testing, UAT support, and production deployment.
- Configured RAR enhancements, implementing new POB types, modifying BRF+ rules for contract modifications, and revising revenue recognition methods for new product lines.
Associate Analyst
Accenture
Pune
05.2021 - 09.2024
- Addressed RAR incidents concerning POB determination, account determination, and SSP, facilitating accurate data processing.
- Resolved incidents related to sales order, pricing, and billing, ensuring timely issue resolution.
- Resolved IDOC system issues by troubleshooting data transfers and communication errors.
- Good knowledge of end to end OTC cycle.
- Collaborated with cross-functional teams to troubleshoot issues and deliver effective resolutions.
Education
Bachelor of Engineering -
Lakshmi Narain College of Technology
Bhopal05-2019
Skills
- SAP RAR
- SAP SD
- ServiceNow
- Incident management
- Root cause analysis
- User Acceptance Testing
- Agile Methodologies
- Change Management
- Cross-team collaboration
Accomplishments
- ON SPOT AWARD - Deloitte for providing resolutions that helped the client resolve a critical issue on time without impacting the business processes.
Timeline
Analyst
Deloitte
09.2024 - Current
Associate Analyst
Accenture
05.2021 - 09.2024
Bachelor of Engineering -
Lakshmi Narain College of Technology