Somnath Das
Banking
Vvivekananda Colony Bhatta Bazar Purnea
Summary
As a Branch Manager at Assam Gramin Vikash Bank, I significantly enhanced customer satisfaction through service quality improvements and swift issue resolution. My leadership focused on exceeding performance targets via strategic sales initiatives and effective team development, showcasing my proficiency in financial services and exceptional relationship management skills.
Overview
1
1
Certification
3
3
Languages
Work History
Branch Manager
Assam Gramin Vikash Bank
- Boosted customer satisfaction by elevating service standards.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
Bachelor Of Commerce - Accounting And Finance
Nalanda Open University
Patna04.2010
Skills
Hard working
Team Player
Banking
Sales professional
Customer service awareness
Verbal/written communication
Loans
Relationship Management
Certification
CAIIB
Timeline
CAIIB
08-2023
Branch Manager
Assam Gramin Vikash Bank
Bachelor Of Commerce - Accounting And Finance
Nalanda Open University