SOMNATH DAS

Work History

Manager Operations & Business

Darks Security Consultant Pvt. Ltd

BHUBANESWAR

2022.11 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Improved safety procedures to create safe working conditions for workers.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Organized professional development programs for staff, leading to improved performance and skill sets.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Developed detailed plans based on broad guidance and direction.
Identified and communicated customer needs to supply chain capacity and quality teams.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Operations & Business Head

Martinet Facility Management Services Pvt. Ltd.

2021.06 - 2022.11

Set and monitored annual budgets for departments and entire business.
Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
Developed and implemented successful strategies for building company sales.
Built and strengthened relationships with industry partners to drive growth.
Expanded market reach by identifying and pursuing new business opportunities.
Increased revenue by developing and implementing strategic sales initiatives.
Cultivated a positive work environment that promoted employee engagement, teamwork, and high levels of job satisfaction.
Developed high-performing team members through effective coaching, mentoring, and performance evaluations.
Negotiated favorable contracts with vendors, reducing operational costs and fostering long-term partnerships.
Collaborated with stakeholders to define goals, align objectives, and ensure overall company success.
Analyzed financial data to identify trends, inform decision-making processes, and optimize resource allocation for maximum profitability.
Established performance metrics to evaluate progress towards goals and make necessary adjustments for continuous improvement.
Streamlined costs through proactive examination and improvement of operations.
Streamlined operations for cost reduction through process optimization and efficiency improvements.
Improved risk management processes which enhanced the organization''s ability to navigate through economic downturns or other challenges.
Drove organizational change by leading the implementation of new technologies and systems for improved productivity.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Managed senior-level personnel working in marketing and sales capacities.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Senior Training Manager

S&IB Services Pvt. Ltd.

2020.12 - 2021.05

Coordinated logistics for various training events, managing vendor relationships and overseeing budget allocations.
Incorporated diverse learning styles into the creation of training materials, accommodating employee preferences and enhancing overall understanding.
Implemented innovative instructional design techniques for engaging and effective training content delivery.
Increased employee retention rates by creating engaging and relevant professional development opportunities.
Managed a team of trainers, providing guidance and support to ensure consistent delivery of high-quality instruction.
Collaborated with department leaders to identify skill gaps and develop targeted training initiatives.
Streamlined onboarding process for new hires, accelerating their integration into the company culture and work expectations.
Mentored junior trainers, supporting their career development through coaching and feedback on instructional strategies.
Ensured compliance with industry-specific regulations through targeted training programs designed to educate employees on relevant policies and practices.
Created assessment tools for evaluating employee competencies pre-and post-training, identifying areas requiring additional support or instruction.
Developed custom e-learning modules for remote employees, expanding access to valuable professional development resources.
Aligned training content with company objectives, ensuring that employees were well-equipped to meet organizational goals.
Evaluated training program effectiveness, making data-driven adjustments when necessary for optimal results.
Trained new hires to perform cross-training exercises with experienced workers.
Conducted orientation sessions and organized on-the-job training for new hires.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Developed and implemented comprehensive training program to increase employee productivity and morale.
Trained staff during demonstrations, meetings, conferences, and workshops.
Reviewed and edited all training materials for accuracy and company policy compliance.

Security Manager

AXIS MALL

2018.09 - 2020.11

Managed a team of security personnel, providing regular training for improved performance and professional growth.
Oversaw team of security officers and managed scheduling and performance evaluations.
Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
Improved response time to incidents by developing effective communication protocols within the security team.
Investigated incidents and wrote reports.
Conducted drills to keep security staff on alert and proficient with established plans.
Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
Kept team compliant with security protocols and appearance standards.
Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
Coordinated protective service operations with other emergency response agencies.
Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
Developed and enforced strict security policies, significantly reducing risk of data breaches and theft.
Improved physical security by redesigning facility layouts to eliminate vulnerabilities and enhance surveillance capabilities.
Mentored junior security staff, providing guidance and support to build skilled and motivated security team.
Negotiated contracts with security vendors, securing high-quality services and equipment within budget constraints.
Customized security training programs to address specific needs and vulnerabilities within organization.

EXECUTIVE LOSS PREVENTION OFFICER

RP-SG GROUP SPENCER'S RETAIL LTD

2017.11 - 2018.09

Established long-term client relationships through consistent delivery of high-quality products and services.
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Developed innovative solutions to complex problems, resulting in improved organizational performance.
Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
Interviewed, recruited and trained new onboarding candidates.
Assisted in employee appraisals, promotions and terminations based on performance reviews.
Identified trends and assessed opportunities to improve processes and execution.
Implemented cost-saving measures through reevaluation of supply chain management practices.
Orchestrated successful turnaround strategy for underperforming business units, restoring profitability within year.
Boosted team morale and productivity through implementation of comprehensive employee development program.
Elevated customer service standards by introducing new training programs for front-line staff.
Optimized supply chain operations, ensuring timely delivery of products while minimizing logistics costs.

SENIOR SECURITY SUPERVISOR

FORUM RANGOLI MALL

2015.12 - 2017.10

Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Screened vendors and contractors before granting access to restricted areas within mall.
Analyzed and investigated incidents alongside functional management and security supervisors.
Oversaw routine maintenance of security equipment, ensuring optimal performance at all times.
Oversaw incident reporting processes, maintaining accurate records for regulatory compliance purposes.
Reduced safety incidents by conducting regular risk assessments and addressing potential vulnerabilities.
Conducted regular audits of physical security measures, identifying areas for improvement and recommending appropriate solutions.
Inspected security design features, installations, and programs to verify compliance with applicable standards and regulations.
Implemented effective employee awareness programs to promote a culture of safety throughout the organization.
Monitored work of contractors in design, construction, and startup phases of security systems.
Coordinated crisis management efforts during critical incidents, effectively mitigating risks and minimizing disruptions to operations.
Streamlined communication between security personnel, ensuring timely updates on potential threats or ongoing incidents.
Evaluated emerging security technologies for potential implementation in company-wide initiatives.
Improved emergency response times through the development of efficient protocols and staff training programs.
Conducted thorough investigations into reported incidents, identifying root causes and implementing preventive measures.

SITE INCHARGE

SECURE FACILITY AND INFRA SECURITY LTD

2014.11 - 2015.11

Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Resolved problems, improved operations, and provided exceptional service.

Security Supervisor

TANTIA CONSTRUCTION PVT LTD

2011.10 - 2014.09

Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Recorded incident reports with detailed accounts of occurrences.
Conducted regular patrols of facility to detect and deter security threats.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Collaborated with management to develop security policies and procedures.
Supervised and evaluated security staff performance to determine compliance with safety regulations.

Summary

Overview

Work History

Manager Operations & Business

Operations & Business Head

Senior Training Manager

Security Manager

EXECUTIVE LOSS PREVENTION OFFICER

SENIOR SECURITY SUPERVISOR

SITE INCHARGE

Security Supervisor

Education

NextGen-AI MASTERCLASS - GENERATIVE AI

PG DIPLOMA IN FIRE AND INDUSTRIAL SAFETY - SAFETY MANAGEMENT

Bachelor of Arts - ENGLISH HONOURS

DIPLOMA IN FIRE & SAFETY - FIRE AND SAFETY

High School Diploma -

Skills

Timeline

Playing Cricket & Reading Book

Similar Profiles

Sakib ChawdhurySakib Chawdhury

Jean Homere Olivier FevryJean Homere Olivier Fevry

Dr.Md. KamruzzamanDr.Md. Kamruzzaman

Richard WhitefordRichard Whiteford