I am enthusiastic and driven person; I hold bachelor’s degree from the University of Pune with a successful career progression from Customer Service Representative to Transactional Quality Analyst. I look to grow in a stable and secured company as an responsible employee, Skilled customer service professional with over 6 years of successful management and leadership experience, Confident communicator with the ability to lead colleagues, responds to customer inquiries, and mediates conflict, Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty, Passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way, experience in providing excellent customer service through active listening and problem-solving.
Professional with strong background in leadership and team collaboration. Known for strategic problem-solving, effective communication, and adaptability in dynamic environments. Proven ability to drive projects to successful completion, ensuring high standards and impactful results. Skilled in project management, team coordination, and delivering consistent performance under pressure.
I have a strong interest in esports, particularly in the strategic and team-based aspects of competitive gaming.
I also enjoy biking, which allows me to stay active while exploring different environments and maintaining a healthy lifestyle.