Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Somnath Pawar

Mira Road East

Summary

Territory Manager with a strong background in sales strategy and customer engagement at Airtel. Demonstrated success in analyzing market trends and driving team performance, leading to substantial market share growth and improved service quality. Achieved and surpassed sales targets while fostering robust client relationships. Skilled in negotiation, team leadership, and problem-solving, resulting in increased revenue and enhanced client retention through customized service solutions.

Driven Territory Manager leads and motivates front-line employees to capture sales opportunities and enhance bottom line. History of building new territories while tenaciously developing revenue channels and acquiring customers. Proven program management, strategic planning and operational problem-solving expertise.

Overview

13
13
years of professional experience

Work History

Territory Manager - Sales and Service

Airtel
Mumbai
04.2025 - Current
  • Managed territory sales to boost customer engagement and satisfaction.
  • Developed strategic plans that increased market share across diverse regions.
  • Trained and mentored sales representatives, enhancing product knowledge and performance.
  • Collaborated with marketing teams to launch effective targeted promotional campaigns.
  • Led service initiatives, ensuring prompt resolution of customer issues.
  • Tracked weekly sales performance against established goals and objectives.
  • Monitored competitor activities, including pricing structures and marketing tactics.
  • Facilitated cross-functional collaboration to address territory-specific challenges.

OR Store Manager

Airtel
Mumbai
10.2022 - 03.2025
  • Oversaw storewide merchandising benchmarks to achieve operational excellence.
  • Prepared monthly reports detailing sales figures, expenses, and profits.
  • Exceeded team goals by implementing customer service initiatives and resolving issues.
  • Developed strategies that maximized sales and profitability across departments.
  • Created weekly work schedules for store personnel to ensure adequate coverage.
  • Established and monitored customer service standards for staff compliance.
  • Trained associates on daily tasks and procedures to enhance performance.
  • Managed daily banking activities, ensuring accurate deposits and withdrawals.

<ul> <li>Team Handling and recruitment</li> <li>Selling Of Dongles & Wi-Fi Connection</li> <li>Maintain Quality Product</li> <li>Achieving Target For Month</li> <li>Provided leadership and motivation to team members to increase productivity and efficiency within the store.</li> <li>Trained staff on proper cash handling procedures including daily deposits, credit end of day reconciliation of register funds</li> <li>Solved problems and resolved conflicts for team members and customers.</li> </ul>

AIRTEL
07.2015 - 09.2022
  • Team Handling and recruitment
  • Selling Of Dongles & Wi-Fi Connection
  • Maintain Quality Product
  • Achieving Target For Month
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store.
  • Trained staff on proper cash handling procedures including daily deposits, credit end of day reconciliation of register funds
  • Solved problems and resolved conflicts for team members and customers.

<ul><li>Selling of idea Postpaid connection</li><li>Meeting with sub Corporate company</li><li>Archiving Target Month on Month</li><li>Performed administrative duties such as filing documents, entering data into the system, and preparing correspondence</li><li>Analyzed sales figures to determine areas of improvement within the organization</li><li>Generated reports on customer feedback for management review</li><li>Encouraged team collaboration among colleagues for efficient problem resolution</li></ul>

IDEA
01.2013 - 06.2015
  • Selling of idea Postpaid connection
  • Meeting with sub Corporate company
  • Archiving Target Month on Month
  • Performed administrative duties such as filing documents, entering data into the system, and preparing correspondence
  • Analyzed sales figures to determine areas of improvement within the organization
  • Generated reports on customer feedback for management review
  • Encouraged team collaboration among colleagues for efficient problem resolution

Education

TY Bsc.IT -

<p>Pass</p>
01.2013

Higher Secondary School (H.S.C) -

<p>Pass</p>
01.2010

Senior Secondary School (S.S.C) -

<p>Pass</p>
01.2008

Skills

  • Report generation and analysis
  • Performance metrics evaluation
  • Sales strategies development
  • Territory management
  • Market analysis
  • Service excellence
  • Relationship building
  • Customer engagement
  • Report generation and analysis
  • Performance metrics evaluation
  • Sales strategies development
  • Territory management
  • Market analysis
  • Service excellence
  • Relationship building
  • Customer engagement

Accomplishments

  • Awarded as Best Employee in IDEA.
  • Awarded as Best Store Manager 2016.
  • Awarded as Best Store Manager 2017.
  • Awarded as Best Store 2017.
  • Awarded as Best Store 2018.
  • Awarded as Best Store 2023.
  • Awarded as Best Store 2024.

Timeline

Territory Manager - Sales and Service

Airtel
04.2025 - Current

OR Store Manager

Airtel
10.2022 - 03.2025

<ul> <li>Team Handling and recruitment</li> <li>Selling Of Dongles & Wi-Fi Connection</li> <li>Maintain Quality Product</li> <li>Achieving Target For Month</li> <li>Provided leadership and motivation to team members to increase productivity and efficiency within the store.</li> <li>Trained staff on proper cash handling procedures including daily deposits, credit end of day reconciliation of register funds</li> <li>Solved problems and resolved conflicts for team members and customers.</li> </ul>

AIRTEL
07.2015 - 09.2022

<ul><li>Selling of idea Postpaid connection</li><li>Meeting with sub Corporate company</li><li>Archiving Target Month on Month</li><li>Performed administrative duties such as filing documents, entering data into the system, and preparing correspondence</li><li>Analyzed sales figures to determine areas of improvement within the organization</li><li>Generated reports on customer feedback for management review</li><li>Encouraged team collaboration among colleagues for efficient problem resolution</li></ul>

IDEA
01.2013 - 06.2015

TY Bsc.IT -

<p>Pass</p>

Higher Secondary School (H.S.C) -

<p>Pass</p>

Senior Secondary School (S.S.C) -

<p>Pass</p>

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Somnath Pawar