Somsuvra Mukherjee

A seasoned healthcare operations leader with nearly two decades of expertise in US-based clinical documentation, provider solutions, medical coding, and revenue cycle management. Adept at leading large service delivery models, driving process excellence, and managing diverse client portfolios. Strong proficiency in optimizing clinical workflows, scaling operations, and ensuring compliance with industry regulations.

• Managed the migration of customers from eScription to the secured, HITRUST-certified eSOne platform, ensuring compliance and security.
• Launched a Consumer Price Increase initiative, resulting in a $200K ARR increase.
• Initiated contractual transition of customers from onshore to offshore, optimizing cost efficiency.
• Grew the DeliverHealth Ambient/Scribing team to 250+ scribes across eSOne and DAX of Nuance/Microsoft.
• Established DeliverHealth offshore Coding team in India, recruiting and onboarding over 40 experienced ED professionals, growing the team to approximately 100 coders.
• Currently involved in acquiring a group of US-based TRX customers with an annual revenue of $1M, managing the end-to-end implementation process to onboard these customers according to their technical requirements.
• Launched and scaled multiple clinical documentation and medical coding business units, enhancing profitability.
• Led the transition of transcription clients to secured platforms, ensuring compliance with US healthcare regulations.
• Developed and executed cost optimization initiatives, improving gross margins and reducing operational overhead.
• Drove automation and process enhancements in RCM and clinical documentation, reducing turnaround time and errors.