Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Phone
Hobbies and Interests
Timeline
Generic
Somya Baa

Somya Baa

Gurugram

Summary

Dynamic professional with a proven track record at Airbnb, specializing in machine labeling with over 98% accuracy. Demonstrates strong leadership and critical thinking skills, enhancing data quality and collaborating effectively with teams. Adept at analytics and problem-solving, contributing to successful multi-modal projects and driving operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Machine Labelling Specialist

Airbnb
Gurugram
06.2018 - Current
  • Annotated image and video data using Labelbox and AmazonSagemaker, achieving over 98% accuracy across tasks.
  • Collaborated with machine learning engineers to enhance label taxonomies and guidelines.
  • Conducted regular quality checks and reviews to maintain consistency in large datasets.
  • Contributed to multi-modal data projects, including OCR tagging, sentiment analysis, and Geo landmark annotation.

Associate

Fidelity
02.2016 - 06.2018
  • Ensured compliance with FCA client money rules within the Control and Settlement team.
  • Managed the investigation, settlement, and reconciliation of daily non-standard tax deals.
  • Produced monthly Profit and Loss reports, delivering critical financial insights to senior management.
  • Developed dashboards for effective communication of audit results, enhancing decision-making processes.
  • Identified implementing corrective measures to enhance efficiency.
  • Collaborated with team members, providing support, and actively engaging in problem-solving activities, fostering a cohesive and productive work environment.
  • Prioritized and addressed customer requests promptly, consistently meeting and exceeding KPIs, resulting in high levels of customer satisfaction and loyalty.
  • Key Achievements: Attained the highest performance levels and provided quality customer care, consistently meeting and exceeding KPIs and targets.

Senior Executive

concentrix
12.2013 - 02.2016
  • Working as a vendor through IBM Daksh India Pvt. Ltd. For Google India Pvt. Ltd., under Google AdWords, working within their Ad Review Operations branch.
  • Currently working under the Express line of business within the Ad Review Operations branch as a combined Team Lead and Reviewer.
  • Working as a Team Lead for over 18 months, I have effectively managed incoming requests related to ad reviews, along with a support team. Previously, I worked as an Express reviewer within the team for 10 months before being elevated to Team Lead. Previously, I worked as an Ad Reviewer for eight months.
  • Responsible for team huddles, discussing new updates related to ad reviews, and concerns of the team members.
  • Work on the 'gCases' platform to provide email and chat support to the prominent and high-value clients within Google and outside of it, relating to ad reviews within Google AdWords.
  • Effectively resolving issue-based tickets for customer queries within the specified turnaround time.

Education

M.Com -

School of open learning (DU)
Delhi
01.2016

B.Com -

Shaheed Bhagat Singh College
Delhi
01.2013

12th - English

CBSE
01.2010

10th - English

CBSE
01.2008

Skills

  • Critical Thinking
  • Problem Solving
  • Leadership
  • Analytics
  • Time management
  • Coaching and mentoring

Websites

Certification

  • Six Sigma Green Belt Certification Training
  • Oracle PL/SQL Developer Certified Associate

Languages

  • ENGLISH
  • HINDI

Phone

+91, 9711396744

Hobbies and Interests

  • Reading
  • Crocheting
  • Fitness

Timeline

Machine Labelling Specialist

Airbnb
06.2018 - Current

Associate

Fidelity
02.2016 - 06.2018

Senior Executive

concentrix
12.2013 - 02.2016

M.Com -

School of open learning (DU)

B.Com -

Shaheed Bhagat Singh College

12th - English

CBSE

10th - English

CBSE

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Somya Baa