Summary
Overview
Work History
Education
Skills
Timeline
Generic

Somya Singh

Mumbai

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

8
8
years of professional experience

Work History

Client Partner

Manipal Global Education Services
Mumbai
02.2022 - Current
  • Built and nurtured strong relationships with clients as the primary point of contact, ensuring their satisfaction.
  • Developed a deep understanding of clients' businesses & aligning their training needs.
  • Collaborated seamlessly with internal teams including sales, marketing, product development, and customer support to meet client expectations and manage deliverables effectively.
  • Played a key role in revenue generation by identifying upsell and cross-sell opportunities within the client base, negotiating contracts, renewals, and pricing structures to maximize mutual benefits

Zonal Business Manager

upGrad campus
Bangalore
11.2020 - 12.2021
  • Led and motivated teams by delegating tasks, setting deadlines, and fostering open communication.
  • Negotiated partnerships and crafted contracts/MoUs in collaboration with legal experts.
  • Developed and executed business development strategies from inception to closure.
  • Identified sales opportunities in Educational Institutions & Universities and closed deals.
  • Cultivated relationships to expand the partner network and fill the sales pipeline.
  • Accurately forecasted quarterly and monthly sales revenue.

Communication Manager

Great Place to Study
Delhi
01.2020 - 10.2020
  • Fostered collaborations with Branded Media organizations, contributing to the establishment of a sustainable Educational Ecosystem by offering expert guidance on branded media and OTT platforms.
  • Cultivated and nurtured trust-based relationships with a diverse portfolio of major clients, ensuring their loyalty and preventing them from seeking alternatives.
  • Expertly addressed customer issues and concerns, adeptly managing complaints to uphold and reinforce trust.
  • Spearheaded the development of an integrated Strategic Communication plan, strategically expanding relationships with existing clients, and presenting tailored solutions to fulfill their objectives.
  • Ensured the prompt and accurate delivery of products and services to customers, guaranteeing customer satisfaction

Business Development Manager

Avanti Learning Centre Pvt Ltd.
Delhi
06.2015 - 12.2019
  • Improved operational efficiencies by providing recommendations for knowledge-based processes and procedures.
  • Revamped the sales process and restructured the sales team and workflows, resulting in a 70% increase in sales efficiency.
  • Played a key role in building and managing a business unit with revenues exceeding 1 Crore at Avanti's South Extension Centre.
  • Led a 10-member team as a Centre Manager, overseeing 6 counselors and 4 marketing professionals.

Education

MBA - Marketing Research

Liverpool John Moores University
Liverpool, UK
07.2021

Bachelor of Science - Life Science

Delhi University
Delhi
05.2015

Skills

  • New Business Development
  • Consultative Selling
  • B2B Sales
  • New Account Setup
  • Account Management
  • Department Coordination
  • Customer Engagement
  • Client Relationship Management
  • Demand Forecasting
  • Financial Services

Timeline

Client Partner

Manipal Global Education Services
02.2022 - Current

Zonal Business Manager

upGrad campus
11.2020 - 12.2021

Communication Manager

Great Place to Study
01.2020 - 10.2020

Business Development Manager

Avanti Learning Centre Pvt Ltd.
06.2015 - 12.2019

MBA - Marketing Research

Liverpool John Moores University

Bachelor of Science - Life Science

Delhi University
Somya Singh