Summary
Overview
Work History
Skills
Certification
Salesforce Expertise
Additional Information
Apps
Professional Tools
Projects
Timeline
Generic
SOMYA TYAGI

SOMYA TYAGI

Project Manager
Bengaluru

Summary

Meticulous Project Manager with 6+ years of experience delivering on-time and on-budget in the IT and property industries.

Proven track record of improving profitability of projects by at least 10% in both niches, by cost-reduction and process optimization.

Documented ability to oversee 20+ projects at a time. Seeking to apply proven skills and strong principles in a more challenging role. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Project Manager

Cloud Analogy Softech Pvt. Ltd.
01.2018 - 03.2024
  • A seasoned Project Manager with over 6+ years of experience in Software Development Industry.
  • Certified Scrum Product Owner (CSPO) with experience in Product Management.
  • Certified Scrum Master (CSM) with experience in Project Management.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • A customer centric professional with strong business acumen and excellent interpersonal skills.
  • Performing root cause analysis on the open issues and recommending strategic technical solutions.
  • Focused during requirements gathering, development, and production elevation phases.
  • Ability to learn & develop using new technologies quickly.
  • Identify the areas of improvement in the product/system and providing value additions through process refinement.
  • Highly motivated with good Logical Reasoning, Analytical Skills and Strong Interpretation.

Skills

Agile Coaching

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Certification

Salesforce Certified Administrator

Salesforce Expertise

  • Data Migration
  • Roles and Profile
  • Validation Rule
  • Reports and Dashboard
  • Workflow
  • Process builder
  • Assignment Rule
  • Sales cloud
  • Service cloud
  • Web-to-Case

Additional Information

6+ Years of Experience

Apps

  • Zendesk
  • Zapier
  • Mailchimp
  • Conga Composer
  • Informatica
  • ZOHO CRM
  • SDocs
  • Dataloader
  • Docusign

Professional Tools

  • Microsoft Teams
  • Dataloader
  • Slack
  • Jira
  • Trello

Projects

Project 1- Process Builder / Reports & Dashboard

Once an opportunity is Won send the contract team and approval team., Track contract lifetime + send info to the Billing team, Reporting for sales managers to be sent out weekly, monthly & Quarterly., Set up Dashboards, Created email template, email alerts and process builder., Created Process Builder, Created scheduled report, Created Dashboards. 

Project 2- Delete email message, task and image for opportunities older than 6 months, Delete the email message, task and image as well as the attachment of all opportunities that are both greater than 6 months old., Used data export functionality of Salesforce, Used data loader to delete the required data 

Project 3-  Child Expense Management, Manage child expenses and payments for separated parents, Allow parents to add expenses and set contributions, Handle disputes related to expenses, 

ROLE: Worked as a project Manager, Gathered requirements, Acted as a bridge between Client and technical team, Proposed feasible Timeline, Managed tickets on Jira, Managed sprints with Technical Team, Arranged meetings with the client, Sent daily status updates to the client, Managed engagement end to end 

Project 4-Real Estate App on Appexchange

ROLE: Worked as a BA, Prepared reports of expected enhancements, Helped team in understanding requirements, Analyzed new features for user satisfaction, Discussed enhancements with the client 

Project 5- Indeed, Admin tasks: Set up org, create validation rules, workflows, reports, and dashboards, 

ROLE: Project management: Manage client engagement, act as a bridge between client and developers, manage resource allocation 

Project 6- Battle Card, Implementation Form and Jira Integration

ROLE: Project manager: Manage client communication, manage resources, allocate tasks to developers 

Project 7- Web Application and Redesign, Help with web application development, Fix issues with existing website, Integrate web and mobile applications, Monetize the app, 

ROLE: Project Manager: Gathered requirements, acted as a bridge between client and technical team, proposed feasible solutions, Arranged meetings with the client, Sent daily status updates to the client, Managed engagement end to end 

Project 8- Salesforce CRM Reinstate Solution, Reinstate current workflow from another CRM to Salesforce, Integrate external apps with Salesforce

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project 9- SurveyMonkey and PDF Generation, Integrate SurveyMonkey with Salesforce, Collect, calculate, and maintain survey data in the cloud, Generate PDF reports, 

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project 10- Property Estimation Calculation and PDF Generation, Calculate property estimates, Generate PDF based on customer requests, 

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project 11- Account Score Integration with Salesforce, Gather customers' personal income and spending details, Help customers manage and pay their debts, 

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project 12- Recreation of the User Interface of a Loan Application Form and Conga Sign Integration in Salesforce, Recreate loan application form in Salesforce, Integrate Conga Sign for digital signatures,

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project-13, Salesforce Admin support and Lightning Migration, Support for Admin tasks, Implement basic features before lightning migration, 

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project-14, Salesforce Admin Support, Provide support for Admin tasks in Financial Services Domain, 

ROLE: Project Manager: Discussed requirements with the client and technical team, Provided daily status updates to the client, Managed relevant documents, Helped in managing resources 

Project-15, Salesforce implementation in all clouds for cosmetic products client 

ROLE: Resource and Project Manager: Dealing with the end client, managing the team, providing resources

Timeline

Project Manager

Cloud Analogy Softech Pvt. Ltd.
01.2018 - 03.2024
SOMYA TYAGIProject Manager