Business Development
Coding Ninjas
09.2022 - Current
Hi, I’m
Namrata Sharma
Business Development
Faridabad,Haryana
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects majorly in ed-tech dealt with students and working professionals.
Consistently recognized for sales performance and excellence in customer service.
Work History
Great learningGurgaon, Haryana
Business development
12.2020 - 08.2022
Job overview
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Coding NinjasGurugram, Haryana
Business Development
09.2022 - Current
Job overview
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Enhanced client relationships through consistent communication and personalized solutions.
- Identified and analyzed key competitors and related products.
- Implemented CRM systems to streamline data management and improve tracking of customer interactions.
Skills
Excellent Communication skills
Good Rapport building with Customer
Active listener
Creating and Implementing strategies and business plans
Setting a benchmark for the given targets
Management and leadership skills
Analytical and problem solving skills
Good knowledge on CRM
Easily Grasp product knowledge
Education
Vidya Mandir Public SchoolFaridabad
10th
2013 - 2014 (1 education.year_Label)
Vidya Mandir Public SchoolFaridabad
12th from Commerce
2015 - 2016 (1 education.year_Label)
South Delhi PolytechnicDelhi
Diploma from Fashion Designing And Merchandising
2016 - 2017 (1 education.year_Label)
University of DelhiDelhi
Bachelor Of Commerce from Commerce
2018 - 2020 (2 education.years_Label)
Timeline
Business development
Great learning
12.2020 - 08.2022
University of Delhi
Bachelor Of Commerce from Commerce
2018 - 2020 (2 education.years_Label)
South Delhi Polytechnic
Diploma from Fashion Designing And Merchandising
2016 - 2017 (1 education.year_Label)
Vidya Mandir Public School
12th from Commerce
2015 - 2016 (1 education.year_Label)
Vidya Mandir Public School
10th
2013 - 2014 (1 education.year_Label)