Sonal Bajpai
HR Manager
Dubai
Summary
Experienced Assistant Manager HR Recruitment with a proven record of successfully sourcing and onboarding top-tier talent. Skilled at using various recruitment tools to identify and capture qualified applicants. Overall, there is 8+ years of experience in Talent Acquisition. Currently, handling end to end recruitments, stakeholder management, vendor management. Handled end-to-end recruitment cycle for Travel (GDS, Ticketing, Aviation, Cabin Crew, Ground Staff) CGRLH (Consumer Goods, Retail, Life Sciences and Healthcare), BFSI (Banking, Financial Services and Insurance), HMS (Hi-Tech, Manufacturing and Services) and Analytics vertical.
Overview
11
11
years of professional experience
Work History
HR Manager
Zerone Business Solutions
Dubai
02.2025 - Current
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Follow up with the sales team for targets.
- Connect with external stakeholders, and onboard them.
- Closely work with senior leadership to create RFIs and RFQs.
- Share quotations with potential clients.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Assistant Manager
EXL Service Pvt. Ltd.
Noida
05.2021 - 11.2024
- Primarily a part of the Leadership and Support hiring team, handling the recruitment of middle and senior-level operations.
- Work with internal teams and hiring managers to assist with recruitment efforts.
- Handling a project individually, and leading an RPO team of six people.
- Develop recruitment strategies, including job postings, job portal procurement, comprehensive recruitment campaign planning, talent planning, etc.
- Identifying future talent needs, proactively recruiting and sourcing, and developing a talent pool or social engagements.
- Use social media, job boards, internet sourcing, and other technical means to source candidates for open jobs.
- Ensuring proper selections, offering closure, and onboarding of employees.
- Maintaining proper trackers of candidate details, MIS reports to be shared with supervisors, and weekly business hiring updates to be presented to stakeholders.
Consultant (Talent Acquisition)
Genpact
09.2018 - 04.2021
- Head Hunting
- Bulk Hiring
- Resume Screening
- Screening & Interviewing
- Salary Negotiations
- Compensation & Benefits
- Employee Engagement
- Partnering with hiring managers to determine staffing needs.
- Sourcing Candidates through job portals, mass mailing, business reference, employee references & placement consultancies.
- Ensuring all positions are filled within TAT & using diverse resources.
- Job Posting for open indents on Naukri, LinkedIn, Shine and Monster
- Conducting walk-in interviews and telephonic interviews with candidates. Administering appropriate company assessments.
- Coordinating with the hiring managers for further interview rounds and following up for interview process status.
- Communicating employer information and benefits during the screening process.
- Sending salary approval after selection of candidate.
- Responsible for recruitment budget and salary parity & compensation analysis and ensuring not to exclude the provided budget line within the organization.
- Recording details of candidates in funnel and PHDT.
- Sending offer letter to candidate and aligning for documentation.
- Aligning candidates for PHO (Pre-Hiring Orientation) and ensuring smooth onboarding.
- Taking care of the onboarding of the new joiners & also maintaining all documentation and standard Pre-Medical check-ups for all staff according to the job roles.
- Scheduling floor walks and addressing the floor of the processes to brief the employees about the employee referral tool.
- Conducting virtual assessments and interviews during COVID-19 lockdown.
HR Consultant
Trivaan
03.2014 - 12.2014
- Handled middle and senior level recruitments.
- Understanding the client's requirements.
- Sourcing and screening the resumes through various job portals like, naukri and monster.
- Lining up the candidates for interview by conducting initial screening of resumes to check for candidate's relevance based on client's job specifications.
- Liaise with candidates and clients to arrange interviews, Interacting with the clients for the further interview status of the selected candidates.
- Keep in touch with candidates to ensure joining and maintain relationship thereafter.
Education
Bachelor of Arts -
Chhatrapati Sahuji Maharaj University
01.2011
Diploma in Airport Management and Customer Care Services - undefined
Avalon Aviation Academy
PGP (HR) - undefined
MIT College Of Management
01.2013
Skills
- Team leadership
- Communication
- Talent Acquisition
- Non IT Recruitment
- Global Recruitment (US, APAC, Middle east Africa)
- End To End Recruitments
- Stakeholder Management
- Proficient in MS-Office
- HR Software Tools - TALEO
- HR Software Tools - AVATURE
- HR Software Tools - Talocity
- HR Software Tools - Tydy
- HR Software Tools - Alt Recruit
Personal Information
- Religion: Indian
- Date of Birth: 09th May, 1989
- Nationality: Indian
Timeline
HR Manager
Zerone Business Solutions
02.2025 - Current
Assistant Manager
EXL Service Pvt. Ltd.
05.2021 - 11.2024
Consultant (Talent Acquisition)
Genpact
09.2018 - 04.2021
HR Consultant
Trivaan
03.2014 - 12.2014
Diploma in Airport Management and Customer Care Services - undefined
Avalon Aviation Academy
PGP (HR) - undefined
MIT College Of Management
Bachelor of Arts -
Chhatrapati Sahuji Maharaj University
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