Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

SONAL GUPTA

Faridabad

Summary

Result oriented professional with 9+ yrs. of experience in testing and analysis in Property and Casualty Insurance across modules, helping business achieve quality deliverables. Involved in process analysis, planning, designing, governance and improvement, have an excellent exposure to Agile methodologies and have played a dual role of QA lead and Business Analyst. Received numerous accolades (Applause & Spot awards) for excellent client delivery and an eye for detail. Looking forward to a challenging role in quality analysis and would like to explore new opportunities.

Overview

9
9
years of professional experience

Work History

Manager

PwC SDC
07.2023 - Current
  • Managing and supervising a team of 6 Business Analysts across tracks of policy, billing and claims for bi-weekly deliverables
  • Handling regular communication with clients for requirement gathering and demos as lead Business Analyst for Guidewire Billing Center configuration.

Senior Associate Consultant

PwC SDC
11.2021 - 06.2023
  • Quality and Business Analyst for Billing Center for project in post production
  • Collaborated with Product Owner for requirements elicitation, defined use cases and impact analysis for enhancements.

Senior Consultant

Deloitte
03.2021 - 11.2021
  • Lead a team of 5 for Claim Center upgrade from v7 to v10, involving functional as well as integration testing
  • In charge of data creation for the automation team's executions
  • Bringing new entrants into the project up to speed with knowledge transfer sessions
  • Delivering a smooth CC7to CC10 upgrade, minimizing defect leak to 0.05%.

Consultant BA/QA Tester

Deloitte
02.2016 - 03.2021
  • Involved in analysis of requirements and change requests to develop logical specifications to identify gaps in requirements at an early stage
  • Single offshore BA for the user story developments involving policy change transaction via Guidewire front-end application
  • Involved in requirements elicitation by thorough documentation- Product Model documents
  • Involved in BA/Test Estimation, Product Backlog creation and Release & Sprint Scope Definition activities
  • Creation of User Stories/Change Requests in Jira
  • Involved in BA Planning and monitoring activities
  • Preparation of Daily Status Report
  • Leading defect triage call to understand impact of production defects on end to end implementation
  • Experience of working closely with development and BA teams to meet tight deadlines for project deliverables
  • Experience in different Insurance Integrations with Guidewire Suite- MVR (Motor Vehicle Report), LN(LexisNexis), CLUE (Comprehensive Loss Underwriting Exchange), Telematics, and DMV (Department of Motor Vehicle) Batch testing.

QA Lead/QA

Deloitte
05.2015 - 02.2016
  • Helming the Test Planning and trouble-shooting quality issues
  • Experience of working closely with development and BA teams to meet tight deadlines for project deliverables
  • Providing demo to the BAs for Sprint sign-off
  • Sending daily Status Report and Checklist to track the progress of the planned vs Actual work
  • Managing the QA team for AMS (maintenance stage) tickets, and enhancements
  • Performing execution for complex story cards related to primary payer changes.

Education

B. TECH in Electrical -

Thapar University (TU)
01.2014

Skills

  • Agile Project Management
  • Insurancesuite 100 analyst - associate certification
  • Test Cycle Management
  • Scrum Certified from CertiProf
  • Integrations
  • Testing Tools: JIRA, SoapUI, Postman
  • Others: Splunk, Postman, Jenkins
  • MS Excel, Powerpoint and Office

Hobbies and Interests

  • Dancing enthusiast, trained in Hindustani Classical Music (Gandharva Maha Vidyalaya) and Kathak (Prayag)
  • Environmentalist - Founder of Syahee- an initiative to reduce, reuse, recycle paper
  • Get bouts of writing food/ restaurant reviews and penning slivers of thoughts
  • Convener of western dance club in Thapar University

Timeline

Manager

PwC SDC
07.2023 - Current

Senior Associate Consultant

PwC SDC
11.2021 - 06.2023

Senior Consultant

Deloitte
03.2021 - 11.2021

Consultant BA/QA Tester

Deloitte
02.2016 - 03.2021

QA Lead/QA

Deloitte
05.2015 - 02.2016

B. TECH in Electrical -

Thapar University (TU)

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SONAL GUPTA