CRM, Microsoft O365
Sonal Jain
Counsellor And Administrator
Jhansi,UP
Summary
Dynamic administrator with a proven track record at Wipro, adept at managing sensitive information and enhancing office efficiency. Skilled in MS Office and client interaction, I foster positive client relationships and streamline document management, ensuring confidentiality and organization. Committed to improving client satisfaction through empathetic communication and effective case management.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Administrator
Wipro
04.2024 - 08.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Admission Counsellor
Perfect Career Institute
04.2022 - 09.2022
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Education
Associate of Arts - Economics
College Of Vocational Studies
New Delhi, India 04.2001 -
Skills
Office administration
Client interaction
MS office
Administrative support
Accomplishments
Worked as an Academic Counsellor in Perfect Career Institute
Guided the students in their Career paths helping them opt for the best course which they are suited for
Counselled the students with different courses that we offer Nlike NIT , IIT JEE, AIEEE .
Assessing their skills, their abilities their strenghts and providing them a caereer path for their future.
The successful candidate will divide his or her time equally between administrative tasks and providing students with guidance and support.
Software
Timeline
Administrator
Wipro
04.2024 - 08.2024
Admission Counsellor
Perfect Career Institute
04.2022 - 09.2022
Associate of Arts - Economics
College Of Vocational Studies
04.2001 -