SONAL KHURANA
New Delhi
Summary
Versatile and results-oriented Administration and Training Professional with an MBA in Marketing & HR from IMT Ghaziabad and 4 years of experience in business development, client relationship management, and training coordination. Adept at strategic planning, event management, and team leadership, with a proven ability to streamline operations, enhance client satisfaction, and drive organizational growth. Skilled in multi-tasking, problem-solving, and communication, with expertise in conducting workshops, public speaking, and corporate training. Passionate about mentorship, professional development, and fostering collaborative work environments.
Overview
5
5
years of professional experience
Work History
Manager - Training & Administration
IIHT Limited - Enterprise Solutions
04.2009 - 04.2010
- Managed client and vendor relationships within the enterprise division
- Coordinated training programs for clients such as NIIT, Genpact, NEC-HCL, CPA Global, and Steria
- Developed training calendars and facilitated training infrastructure partnerships
- Established long-term relationships with key clients, including GENPACT and CSC
Account Executive - Corporate Division
New Horizons India Limited
03.2007 - 04.2008
- Handled corporate accounts including Keane, Avaya, Xansa, J.K
- Tyres, PepsiCo, and A.T
- Kearney
- Secured training venue partnerships with companies like Sapient and Novell
- Executed training projects worth over Rs
- 2 crores in FY 2007-08
- Developed training manuals and tools, improving client satisfaction and repeat business
Asst. Manager - Sales & Administration
World Phone Internet Services
05.2006 - 02.2007
- Led business development for enterprise VoIP solutions, securing clients like Pantaloons, Indiatimes, and Oxigen
- Strengthened customer retention through issue resolution and service enhancement
- Sold internet bandwidth solutions to major clients, including HCL Technologies and Fidelity
Program Advisor
New Horizons Computer Learning Centres
06.2005 - 04.2006
- Developed strong sales and persuasion skills through direct customer engagement
- Assisted customers in selecting suitable training programs, increasing enrollment rates
- Coordinated certification examinations in collaboration with Prometric and Red Hat VUE
Volunteer & Coordinator
Sant Nirankari Charitable Organization
- Conducted full-day workshops, training sessions, and quiz competitions for community development
- Organized and facilitated Sangats, English & Hindi Samagams, and PPT presentation competitions
- Provided musical training and coordinated card-making and model-making activities
- Delivered training on the ideology of the Sant Nirankari Mission and mission literature
- Developed discipline, leadership, and feedback-giving skills through active participation
- Collaborated with Bal Sangat incharges from different sectors in South Delhi for event coordination
Education
Diploma - Digital Marketing
Talent Shiksha
New Delhi, Delhi07-2021
MBA - Marketing & HR
IMT, Vidya Sagar University
Ghaziabad01.2008
B.A. - Hons
Gargi College, Delhi University
Delhi01.2004
10+2 -
New Green Field School
Saket01.2001
Skills
- Administration & Coordination
- Training & Development
- Client Relationship Management
- Business Development
- Event Planning & Management
- Communication & Leadership
- Presentation & Public Speaking
- Creative & Technical Skills
- Team Management
- Problem-Solving
- Time Management
- Conflict Resolution
- Strategic Planning
- Negotiation Skills
- Customer Service
- Documentation & Report Writing
- Relationship Building
- Decision Making
- Multi-tasking
- Adaptability
Certifications Extracurriculars
- TCA Certification, 2005
- Member of Women Development Cell and Dramatics Society at Gargi College
Voluntary Experience
Sant Nirankari Charitable Organization, Volunteer & Coordinator, Conducted full-day workshops, training sessions, and quiz competitions for community development., Organized and facilitated Sangats, English & Hindi Samagams, and PPT presentation competitions., Provided musical training and coordinated card-making and model-making activities., Delivered training on the ideology of the Sant Nirankari Mission and mission literature., Developed discipline, leadership, and feedback-giving skills through active participation., Collaborated with Bal Sangat incharges from different sectors in South Delhi for event coordination.
Timeline
Manager - Training & Administration
IIHT Limited - Enterprise Solutions
04.2009 - 04.2010
Account Executive - Corporate Division
New Horizons India Limited
03.2007 - 04.2008
Asst. Manager - Sales & Administration
World Phone Internet Services
05.2006 - 02.2007
Program Advisor
New Horizons Computer Learning Centres
06.2005 - 04.2006
Volunteer & Coordinator
Sant Nirankari Charitable Organization
Diploma - Digital Marketing
Talent Shiksha
MBA - Marketing & HR
IMT, Vidya Sagar University
B.A. - Hons
Gargi College, Delhi University
10+2 -
New Green Field School
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