Sonal Mestry
Mumbai
Summary
Results-oriented Banking Operations and Research Leader with extensive experience supporting global investment banking teams across M&A, financing, and capital market transactions. Proven track record of leading large cross-functional teams, driving strategic transformation initiatives, implementing AI-enabled process improvements, and delivering high-value analytical support to senior bankers and stakeholders. Expertise in investment banking research, stakeholder management, operational excellence, and organisational leadership.
Overview
19
19
years of professional experience
Work History
Sr Process Manager
Integreon Managed Solutions
Mumbai
11.2022 - Current
- Currently managing Integreon’s investment banking and global financial services clients, overseeing instrument data validation, transactional data analysis, and investigation support for companies worldwide, while also leading a 50 -member research and analysis team supporting legal and compliance matters, litigation finance, risk management, asset recovery, and a broad range of legal finance and advisory activities.
- Managed daily operations of the Business Information Services team of over 50 members for a leading investment bank, ensuring adherence to SLAs, monitoring performance, and maintaining quality control standards.
- Driving quality, process efficiency, knowledge management, and timely delivery of client-focused insights while identifying opportunities to incorporate AI, automation, and standardised methodologies into existing workflows.
- Leveraging Generative AI and AI-assisted workflows to accelerate and enhance processes, including document summarisation, information extraction, classification, research synthesis, and preparation of initial research outputs, while applying human-led validation to ensure accuracy, relevance, and source integrity.
- Apply AI-assisted workflows to identify and synthesize key financial, operational, strategic, and market-related information across large volumes of documents, enabling faster company, industry, competitor, and transaction research.
- Ensuring delivery of high-quality, time-sensitive insights supporting critical transaction activities and client engagements.
- Established robust quality control frameworks, governance standards, and performance metrics to enhance service quality and operational effectiveness.
- Developed and executed training and upskilling initiatives for new and junior team members, promoting consistency and excellence across the team.
- Coordinated scheduled and unscheduled client reviews across diverse risk categories and provided compliance support.
- Led continuous improvement initiatives focused on operational efficiency, resource optimisation, and service excellence.
Sr Associate
Morgan Stanley
Mumbai
09.2021 - 08.2022
- Perform extensive research and gather relevant information on companies and individuals using public domain databases and red flag check databases such as World Check, RDC and compliance Link and other information retrieval resources.
- Analyse and evaluate the retrieved information with respect to relevant research guidelines and various regulatory norms that include compliance with anti-money laundering, FCPA, OFAC sanctions etc.
- Consolidate retrieved findings and prepare comprehensive due diligence report.
- Maintain detailed records of supporting the assumptions, methodology and sources of information employed while working upon the due diligence report.
- Liaise with colleagues within / across team to deliver the due diligence report in a timely manner.
Associate Project Manager
Integreon Managed Solutions
Mumbai
06.2016 - 07.2021
- Led off-shore library services team for leading investment bank, overseeing operations and ensuring delivery against SLAs.
- Served as SME for deal information reporting, enhancing accuracy and efficiency of reporting processes.
- Managed project schedules and coordinated team activities for timely deliverables.
- Collaborated with stakeholders to define project requirements and objectives.
- Facilitated communication between teams to streamline project workflows.
Workflow Coordinator
JP Morgan
Mumbai
05.2012 - 06.2016
- Managed workflows, interacted with clients, negotiated agreements, and coordinated resources to ensure project success.
- Coordinated workflow processes to enhance team productivity and efficiency.
- Managed scheduling and resource allocation for multiple projects simultaneously.
- Developed training materials for onboarding new team members effectively.
- Conducted comprehensive sector research for Business Research Center, enhancing quality of research deliverables.
Team Lead
Integreon Managed Solutions
Mumbai
10.2010 - 04.2012
- Led team in executing client projects efficiently and accurately.
- Oversaw team performance, streamlined workflow management, and facilitated client interactions.
- Led team of 7 analysts at leading investment bank, ensuring alignment with project goals.
- Coordinated workflow processes to enhance operational effectiveness across departments.
- Trained new staff on company protocols and project management tools.
Assistant Manager
Citigroup
Mumbai
03.2007 - 10.2010
- Advanced from Sr. Information Specialist to Assistant Manager in the Deal Intelligence team.
- Enhanced access to M&A deal information, ensuring higher quality and user satisfaction.
- Improving access to and the quality and timeliness of M&A deal information.
- Creating analyses and presentations on M&A market trends and Citigroup’s Competitive position.
Education
M.Com -
Sydenham College
Mumbai, India01-2009
BMS (BBA) -
Sydenham College
Mumbai, India01-2006
Skills
- Investment Banking & M&A Research
- Strategic Leadership & Transformation
- Global Stakeholder Management
- Team Leadership & Talent Development
- AI & Technology Enablement
- Process Re-engineering & Automation
- Financial Markets & Banking Products
- Operational Excellence & Quality Governance
- Change Management
- Project & Program Management
- Client Relationship Management
- Cross-functional Collaboration
- Experience Highlights
- Strategic Leadership & Business Transformation
Timeline
Sr Process Manager
Integreon Managed Solutions
11.2022 - Current
Sr Associate
Morgan Stanley
09.2021 - 08.2022
Associate Project Manager
Integreon Managed Solutions
06.2016 - 07.2021
Workflow Coordinator
JP Morgan
05.2012 - 06.2016
Team Lead
Integreon Managed Solutions
10.2010 - 04.2012
Assistant Manager
Citigroup
03.2007 - 10.2010
M.Com -
Sydenham College
BMS (BBA) -
Sydenham College