Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Sonal Srivastava

Account Manager
Noida

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Account Manager

Zopper
Noida
05.2022 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.

Associate Consultant

WNS Global
Pune
05.2019 - 01.2022
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.

Education

Bachelor of Science -

Institute of Technology And Management
Gorakhpur
08.2013 - 04.2017

Skills

    Order management

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Timeline

Account Manager

Zopper
05.2022 - Current

Associate Consultant

WNS Global
05.2019 - 01.2022

Bachelor of Science -

Institute of Technology And Management
08.2013 - 04.2017

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Sonal SrivastavaAccount Manager