Sonalben Makwana

• Supervised daily store operations and ensured efficient workflow among staff.
• Trained new employees on store policies and customer service standards.
• Managed inventory levels and conducted regular stock audits for accuracy.
• Assisted customers with product selection and resolved inquiries effectively.
• Coordinated staff schedules to optimize coverage during peak hours.
• Greeted customers upon entrance to store and offered assistance in locating items.
• Supervised and coordinated the daily activities of retail store associates.

• Facilitated meet and greet sessions to identify customer needs and preferences.
• Assisted customers through entire purchasing process, from selection to billing.

Established strong relationships with customers to enhance loyalty and satisfaction.

• Coordinated smooth delivery processes to ensure timely fulfillment of orders.