SONALI BHATIA
Partner Manager
Delhi,DL
Summary
Profile Summary
10+ years of diverse experience in various roles like Partner Management, Partner Acquisition, Partner
Development Customer Engagement, Account Management & Business Development for projects across SaaS,
Technology, E-commerce and CRM domains in IT&S industries and Startups.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Freshworks Partnerships Manager
02.2019 - Current
- Proven expertise in partner acquisition, partner onboarding, partner management and partner development
- Responsible for managing ISVs and solution Partners
- Researched and built go-to-market strategy for growth of Partners by building joint solutions and driving product awareness through partners
- Developed Partner engagement model to work with partners on various co-marketing and co-selling opportunities to drive mutual growth
- Single point of contact for senior executives (VPs, EVP & CXOs) of partners to help them sell and generate consistent revenue
- Managed partners in UK/EU and APAC region to generate revenue worth 2 Million USD ARR
- Liaison with various team (marketing, product, sales, operations, legal) within organization to close deals
- Organized various co-marketing events (webinars, panel discussions, industry events, prospect events) with partners to generate new leads
- Improvised and developed new partner model specifically for Digital Agency partners to leverage new normal and generate revenue through them
Moglix Regional Sales Manager
04.2017 - 10.2018
- Expert in Client Relationship Management with corporate business partners and important stakeholders
- Responsible for handling northern region of Indian operations with 6-member FOS/CS team & 4-member Ops team
- Responsible for Sales Strategy formulation for business growth and hunting/farming opportunities
- Responsible for managing, tracking and monitoring project progress for client’s deliverables and escalating issues in timely manner
- Data Analysis, Dashboard & Report Creation for Leadership Team as and when required
- Single point of contact and account manager for major accounts like Amazon & Flipkart
- Responsible for revenue generation of 1 Crore INR from 5 big accounts
- Increased revenue from 35 Lakhs INR to 1 crore INR over span of 12 months (MOM growth – 5.41%)
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Used critical thinking to break down problems, evaluate solutions and make decisions
Management Trainee
Oxigen Services India (P) Ltd
New Delhi, DL
04.2016 - 04.2017
- Responsible for account management and lead conversions, build and maintain strong, long-lasting customer relationships for major accounts
- Created proposals and presentation documents to be presented to clients
- Responsible for managing financial statements, business plan, cash flow, P&L of accounts for 6 subordinates
- Single Point of Contact (SPOC) and Account Manager for pan India operations of SBI – one of key accounts in banking vertical for organization.
Pre-sales Engineer
Accenture
05.2012 - 05.2015
- Expertise in support/enhancement/implementation projects in PeopleSoft Finance & Supply Chain
- Management-AR/BI/AP/GL/T&E/e-Proc Module
- Interacted with Onshore counterparts for requirement gathering, developing and testing proposed enhancements for user interfaces
- Providing high quality responses to RFPs/RFIs by working with Delivery Partners, Account Managers, Onsite Sales team and SMEs to prepare solutions.
- Saved cost by implementing cost-saving initiatives that addressed long-standing problems
Education
MBA -
Great Lakes Institute of Management
New Delhi, DL 04.2015 - 04.2016
B.Tech -
Maharaja Agrasen Institute of Technology
New Delhi, DL 01.2008 - 01.2012
H.S.C./S.S.C -
Hans Raj Model School
New Delhi, DL 03.2006 - 03.2008
Skills
Corporate partnerships
Managerial skills
Competitive analysis
Revenue Generation
Go to Market strategies
Growth Strategies
Account optimization
Pipeline development
Partnership development
Partner proposal development
Budgeting
Strategic planning
Sales and marketing
Timeline
Freshworks Partnerships Manager
02.2019 - Current
Moglix Regional Sales Manager
04.2017 - 10.2018
Management Trainee
Oxigen Services India (P) Ltd
04.2016 - 04.2017
MBA -
Great Lakes Institute of Management
04.2015 - 04.2016
Pre-sales Engineer
Accenture
05.2012 - 05.2015
B.Tech -
Maharaja Agrasen Institute of Technology
01.2008 - 01.2012
H.S.C./S.S.C -
Hans Raj Model School
03.2006 - 03.2008