Profile Summary
10+ years of diverse experience in various roles like Partner Management, Partner Acquisition, Partner
Development Customer Engagement, Account Management & Business Development for projects across SaaS,
Technology, E-commerce and CRM domains in IT&S industries and Startups.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Freshworks Partnerships Manager
02.2019 - Current
Proven expertise in partner acquisition, partner onboarding, partner management and partner development
Responsible for managing ISVs and solution Partners
Researched and built go-to-market strategy for growth of Partners by building joint solutions and driving product awareness through partners
Developed Partner engagement model to work with partners on various co-marketing and co-selling opportunities to drive mutual growth
Single point of contact for senior executives (VPs, EVP & CXOs) of partners to help them sell and generate consistent revenue
Managed partners in UK/EU and APAC region to generate revenue worth 2 Million USD ARR
Liaison with various team (marketing, product, sales, operations, legal) within organization to close deals
Organized various co-marketing events (webinars, panel discussions, industry events, prospect events) with partners to generate new leads
Improvised and developed new partner model specifically for Digital Agency partners to leverage new normal and generate revenue through them
Moglix Regional Sales Manager
04.2017 - 10.2018
Expert in Client Relationship Management with corporate business partners and important stakeholders
Responsible for handling northern region of Indian operations with 6-member FOS/CS team & 4-member Ops team
Responsible for Sales Strategy formulation for business growth and hunting/farming opportunities
Responsible for managing, tracking and monitoring project progress for client’s deliverables and escalating issues in timely manner
Data Analysis, Dashboard & Report Creation for Leadership Team as and when required
Single point of contact and account manager for major accounts like Amazon & Flipkart
Responsible for revenue generation of 1 Crore INR from 5 big accounts
Increased revenue from 35 Lakhs INR to 1 crore INR over span of 12 months (MOM growth – 5.41%)
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Used critical thinking to break down problems, evaluate solutions and make decisions
Management Trainee
Oxigen Services India (P) Ltd
New Delhi, DL
04.2016 - 04.2017
Responsible for account management and lead conversions, build and maintain strong, long-lasting customer relationships for major accounts
Created proposals and presentation documents to be presented to clients
Responsible for managing financial statements, business plan, cash flow, P&L of accounts for 6 subordinates
Single Point of Contact (SPOC) and Account Manager for pan India operations of SBI – one of key accounts in banking vertical for organization.
Pre-sales Engineer
Accenture
05.2012 - 05.2015
Expertise in support/enhancement/implementation projects in PeopleSoft Finance & Supply Chain
Management-AR/BI/AP/GL/T&E/e-Proc Module
Interacted with Onshore counterparts for requirement gathering, developing and testing proposed enhancements for user interfaces
Providing high quality responses to RFPs/RFIs by working with Delivery Partners, Account Managers, Onsite Sales team and SMEs to prepare solutions.
Saved cost by implementing cost-saving initiatives that addressed long-standing problems