Sonali Grover
Senior Business Analyst
Gurgaon,
Summary
Seasoned techno-functional Business Analyst offering 6+ years of financial services and e-commerce industry success. Skilled in Product Management, Data/Business Analytics, Wireframing, Product Roadmap, PRD/BRD, User Acceptance Testing, and Agile Methodologies. Also, skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Senior Business Analyst
Nagarro Limited
Gurgaon
02.2022 - Current
- Built B2B and B2C digital solutions for retail e-commerce client.
- Modules deployed - Product Catalogue, Order Management, Cart and Checkout, Incident Management, Analytics and Pricing and promotion engines.
- Document business and technical functions into high level and detailed requirements.
- Responsible for breaking down high level requirements into granular work items and define user stories in Confluence.
- Work with project partners to lead projects through to successful and timely delivery of all phases.
- Actively manage scope changes, impact on project plan and be the central point of liaison, communications and coordination between technical teams and other stakeholders throughout the change process.
- Manage Product backlog, grooming and prioritize user stories, document workflows, and create low fidelity mock-ups for development team.
- Closely partner with different stakeholders like business users, product development, development teams, UX and quality analysts for delivering end-to-end business functions.
- Conduct demo sessions/presentations and create mock-ups to conceptualize solutions. Conduct knowledge sharing and training sessions on user stories and test cases.
- Coordinate end to end UAT testing for client facing and client services driven applications.
Global Planning Analyst
ExxonMobil
Bengaluru
03.2021 - 02.2022
- Team - Business Financial Planning and Budgeting
- Support Global Financial Planning Manager in achieving financial goals that includes revenue, fixed/variable cost targets and gross profit.
- Responsible for monitoring Fixed Cost Financial trends for Polypropylene Business Unit across AP, EMEAF and AM region.
- Prepared Corporate Financial Plan of $65M for the year 2022 using varied analytical tools and techniques. Allocated this cost budget to Sales, Marketing and Product Management teams at Cost Center level.
- Strategize key geographies for relocation and positioning of global head counts to make sure Fixed Cost plan targets are met.
- Develop, maintain & circulate regular and ad-hoc MIS reports to VPs and AVPs presenting deep-dive story of cost financials and highlighting the root cause for plan vs actual cost deviations.
- Keeping stakeholders informed about business financial risks after performing impact assessment of deviated KPIs at different cuts of data.
- Mentor new hires to have them gain end-to-end perspective of the BU specific financial targets and help in weaving story with supporting data points in case of large variations between plan vs actual.
- Responsible for automating financial dashboards which follow standard operating procedures.
- Prepare FAQ’s and training material for the use of learning and development.
Business Analyst
Mindtree Limited
Bengaluru
05.2019 - 02.2021
- Team – Biz Planning and Forecasting at Microsoft Bing Search Engine
- Support Finance team to create quarterly forecasts and daily-grain projections of important business KPIs at different Line of Businesses.
- Maintain Rhythm of Business by performing deep dive data analysis to explain Variance to Forecast (VTF) to sales and finance teams.
- Identify possible risks and opportunities in case of large unexplained variations.
- Study user search behavior with trend and seasonality patterns after visualizing in PBI and Excel Dashboards.
- Use data to optimize sales opportunities after performing external driver analysis (exogenous variables) to understand customer search behavior using statistical ML models in python.
- Work with stakeholders to understand their requirements, identify the scope and design analytical & insightful business solutions using advanced analytical techniques.
- Responsible for breaking high-level requirements into granular work items and assign to the team via Azure DevOps to avoid conflicting workload priorities and efficient effort estimation.
- Responsible for Project and Capacity Planning and keeping stakeholders informed with team’s utilization in Weekly and Monthly Status Review sync-ups.
- Represent team’s highlights, lowlights, and initiatives in project management review meetings to senior leadership.
Senior Systems Analyst
Infosys Limited
Pune
07.2015 - 05.2017
- Team - Global General Ledger & Financial Reporting at UBS Investment Bank
- Analyze business requirements and contribute in supporting critical financial applications using BI tools, Informatica and IBM Cognos.
- To monitor upstream/downstream feed loads and support business user in case of deliverable data discrepancies.
- Problem Management – Raise JIRA or CR pertaining to any deliverable break-down and to track it till execution and sign-off.
- Production Readiness Process Control – Maintain up and running banking production system and deal with dashboard Data Quality issues.
- Business Continuity Management – Make periodic and track it till complete execution and sign-off with no business impact.
Education
MBA - Strategic Management
Technical University of Applied Sciences Würzburg
Germany 05.2017 - 05.2019
PGDM - Lean Operations And Systems
Christ University
Bangalore 05.2017 - 05.2019
B. Tech - Computer Science
University of Petroleum And Energy Studies
Dehradun 07.2011 - 05.2015
Skills
Biz Planning and Forecasting
Cost Plan and Budgeting
Financial Reporting
SDLC, Agile Frameworks
Product Management
Test Case Scenarios
Quality Assurance
Gap Analysis
BRD/PRD, User Story
Stakeholder Management
Certification
Business Analysis Techniques for Business Transformation
Timeline
Business Analysis Techniques for Business Transformation
02-2023
Senior Business Analyst
Nagarro Limited
02.2022 - Current
Global Planning Analyst
ExxonMobil
03.2021 - 02.2022
SQL for Data Science
11-2020
Bing Ads Accredited Professional Certified by Microsoft
11-2019
Business Analyst
Mindtree Limited
05.2019 - 02.2021
Lean Six Sigma Green Belt Certified by KPMG
06-2018
MBA - Strategic Management
Technical University of Applied Sciences Würzburg
05.2017 - 05.2019
PGDM - Lean Operations And Systems
Christ University
05.2017 - 05.2019
Senior Systems Analyst
Infosys Limited
07.2015 - 05.2017
B. Tech - Computer Science
University of Petroleum And Energy Studies
07.2011 - 05.2015