Sonali Karule
Pune
Summary
Dynamic operations leader with expertise in Aws security and resource optimization, honed at Concentrix. Proven track record in incident resolution and effective communication, driving efficiency in cloud infrastructure management. Adept at monitoring and enhancing performance, ensuring robust system reliability and compliance. Committed to excellence in customer service and collaborative teamwork.
Overview
5
5
years of professional experience
Work History
Lead Operations Associate
Concentrix
02.2024 - 11.2025
- Managed AWS infrastructure and services for cloud-based solutions.
- Configured and maintained EC2 instances and S3 storage effectively.
- Implemented security protocols to safeguard cloud environments.
- Monitored system performance and resolved technical issues promptly.
- Provided training and support to junior staff on AWS tools and services.
- Collaborated with teams to optimize resource allocation in AWS.
- Automated deployment processes using CloudFormation templates.
Azure Administrator
Mindtree
05.2022 - 01.2024
- Working on 35 to 40 tickets per day.
- I have to create daily reports, maintaining TAT, monitoring resources, and alerts – Azure Monitor.
- Check backups – Backup/Restore.
- Review security & sign-in logs – Entra ID, Defender.
- Watch costs – Cost Management.
- Check activity logs – RBAC, auditing.
- Managed scheduling and logistics for meetings and company events effectively.
- Prepared reports and presentations for management to support decision-making processes.
System Engineer
Infosys BPM
04.2021 - 02.2022
- Aws administration, technical support
- Developed system specifications and architecture to meet project requirements.
- Collaborated with cross-functional teams to analyze technical issues and solutions.
- Provided technical support and troubleshooting for end-users and stakeholders.
- Documented system processes and procedures for knowledge sharing and training.
Education
B.Tech/B.E. -
Sipna Shikshan Prasarak Mandals College of Engineering & Technology
Amravati01.2018
10th -
Maharashtra01.2011
Skills
- AWS management
- Cloud security
- Team collaboration
- Problem solving
- Cost management
- Ticket resolution
- Technical troubleshooting
- AWS elastic load balancing
- AWS monitoring and logging
- AWS storage management
- AWS monitoring tools
- Technical support
- AWS systems manager usage
- AWS backup and recovery
- Root-cause analysis
- ITIL processes
Languages
- Marathi
- English
- Hindi
Timeline
Lead Operations Associate
Concentrix
02.2024 - 11.2025
Azure Administrator
Mindtree
05.2022 - 01.2024
System Engineer
Infosys BPM
04.2021 - 02.2022
B.Tech/B.E. -
Sipna Shikshan Prasarak Mandals College of Engineering & Technology