Summary
Overview
Work History
Education
Skills
Awards
Languages
Personal Information
Languages
Timeline
Generic
SONALI MANDAL
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SONALI MANDAL

Murshidabad

Work Preference

Summary

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and helps me achieve personal as well as organizational goals.

Overview

3
3
Languages
7
7
years of post-secondary education
6
6
years of professional experience

Work History

sr. tele sales executive

Hdb financial services
09.2022 - Current
  • Served as sr. tele sales executive, providing personal loan services at HDFC Bank.
  • Engaged with customers over calls to assess needs and sanctioned loans in compliance with company policy.
  • Visited various locations to connect with potential clients and promote personal loan offerings.
  • Personal loan services, associated with HDFC Bank.

customer care executive

Balaji Auto
11.2020 - 09.2022
  • Served as customer care executive in service department, addressing customer inquiries and concerns.
  • Called customers to discuss vehicle service, identified issues, and facilitated resolutions through company resources.
  • Assisted customers with automotive service needs at Tvs, ensuring satisfaction.

Education

Bachelor of Library And Information Science - Library And Information Science

Netaji Subhas Open University
Berhampore
07.2025 - 08.2026

Bachelor of Arts - English Literature

Berhampore college
Berhampore, Murshidabad
04.2018 - 08.2021

Higher Secondary -

Sarbangapur J K S A Vidyapith(H.S)
Sarbangapur
02.2017 - 03.2018

Secondary -

Sarbangapur J K S A Vidyapith(H.S)
Sarbangapur
02.2015 - 03.2016

Skills

  • Loan processing
  • Tele sales
  • Sales
  • Customer Handling
  • Marketing
  • Microsoft Office Suite
  • Initiative
  • Teamwork
  • Communication Skills
  • Interpersonal Skills

Awards

Health First BBH Inner Circle

Languages

Literature

Personal Information

Literature

Languages

Bengali
First Language
English
Advanced
C1
Hindi
Upper Intermediate
B2

Timeline

Bachelor of Library And Information Science - Library And Information Science

Netaji Subhas Open University
07.2025 - 08.2026

sr. tele sales executive

Hdb financial services
09.2022 - Current

customer care executive

Balaji Auto
11.2020 - 09.2022

Bachelor of Arts - English Literature

Berhampore college
04.2018 - 08.2021

Higher Secondary -

Sarbangapur J K S A Vidyapith(H.S)
02.2017 - 03.2018

Secondary -

Sarbangapur J K S A Vidyapith(H.S)
02.2015 - 03.2016
SONALI MANDAL