Acquire challenging position in Telecom. It would also helpful for me to improve my skills so that I can give best of myself & Should contribute for company’s benefit.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate NOC Engineer
Tata Communications Transformation Services Ltd
Dighi, Pune
04.2022 - Current
Responsible for monitoring maintenance of ZTE NGN Switches
Involved in Trunk and ISDN PRI Lines creation, also providing VAS Features (Centrex, Hunting) for normal wired line DEL’s
Online support to field engineer for PRI, BRI related issues
Defining and analysing Q931, Instant Traffic As well as SIP Traces for resolving switch related issues
Taking periodically switch dump as well as switch backup
SIP, PRI Creation, Commissioning
SIP, PRI related issues handling by analysis of online traces in switch and resolve
Technical Proficiency:
Networking: Knowledge of Nokia IMS, Nokia SBC, Audio Codes SBC, MS Teams, UT IMS, Dialogic SBC.
Customer Service Executive at Tata communications transformation services LtdCustomer Service Executive at Tata communications transformation services Ltd
Manager of Customer Service & Operation at Tata Communications and Transformation ServicesManager of Customer Service & Operation at Tata Communications and Transformation Services