Experienced PMO professional adept at managing project portfolios, financial reporting, budgeting, and forecasting. Strong track record in conducting quality audits, ensuring project compliance, and optimizing processes. Skilled in stakeholder management, risk assessment, and strategic planning to drive results and enhance team performance.
Overview
17
17
years of professional experience
Work History
Associate Business Management
CLSA
Pune
11.2023 - Current
Supporting the monitoring, tracking, and reporting of operations management, encompassing forecasts and variances
Overseeing inventory for the Pune operations team and tracking the headcount of the operations team
Assist hiring managers with recruitment, onboarding, and integration activities for both full-time employees and vendor resources
Coordinating and scheduling interviews for the Operations team, involving collaboration with all consultancies, management, and the HR team
Work with various IT support teams to facilitate proper onboarding and offboarding for colleagues, ensure access to projects, and resolve IT issues to enhance productivity
This also includes assisting with vendor management
Ensure accurate and 100% compliance with timesheets and mandatory training
Working with the Admin team on daily tasks, such as desk relocations and team roster management
Ensuring program documentation is current, including the administration of Confluence, JIRA, and SharePoint
Track and report on overall progress and related status updates
Plan and organize tasks while working collaboratively with the operations team
Organizing rewards and recognition events for the operations team and charity activities
Coordinating official travel for employees and visitors, and managing visitors' schedules when they are in Pune location
Partnering with HR to coordinate and organize training sessions for the operations team, including the planning and management of learning and development programs
Supporting the Head of Middle Office and the Head of Pune Operations with their daily tasks, including scheduling meetings and booking rooms
Proficient in creating and delivering weekly status reports, offering prompt updates and comprehensive insights into progress and performance
Resource Management: To develop, execute and adjust demand plans for resources in order to accomplish the desired project outcomes
Project Management Office
HSBC
Pune
06.2019 - 07.2023
Supporting internal stakeholders to initiate the project creation process before the project kick off and assigning an IT Project/Program Manager for a smooth running of the project
Creation of clarity projects as per forecast assigned by Solution Analyst (SA) in cost breakdown structure
Add/update standard template as per project Methodology (SDLC/Agile) and update the project properties like project status and RAID
To manage task like Solution Control Framework to ensure minimum standards are observed in respect to the technology delivery and to meet audit observation
Software capitalization template (SCT) - information necessary for the Asset Control team to determine if the work conducted against a Billable Product (BP) is capitalized
The SCT is a historical record for capitalization decisions and is essential for the HSBC audits and compliance
It will also assist in the annual impairment reviews, to ensure all HSBC assets are captured and recorded accurately
Responsible to prepare and publish various reports - Pioneer audit report, weekly open role reports, Clarity report and initiate the process to close the project in various systems and PMO trackers
Close out clarity lines and stop timesheet entries for individuals leaving the project
Accountable for creating Billable Product (BP) IDs, managing clarity timesheets, setting up employee IDs for contractors, generating bulk position IDs, handling contractor extensions, and utilizing various integrated and standard tools within the Business Management Perspective, including GPDM (Group Planning Data Model), Clarity, JIRA, Pioneer, GMIS (Global Management Information System), HR-Direct, and ServiceNow.
HR Executive
Randstad Tech Pvt Ltd (HSBC)
Pune
06.2018 - 06.2019
Manage payroll processes, including Recognition and Reward (RNR) payments, marriage gift payments, statutory working inputs, and oversee the complete exit process
Additionally, handle various tools such as PeopleSoft HRMS (Oracle) and SuccessFactors (SAP)
Managing position and employee job data within EC SuccessFactors (SAP) Fusion
Handle case and query management via the HR Direct portal, coordinate employee engagement activities, oversee local system management (including leave, confirmations, and exits), prepare HR letters, and compile monthly MIS and other related reports.
Executive
HSBC Software Development India Pvt Ltd.
Pune
07.2017 - 06.2018
Overseeing quarterly rewards and recognitions, managing data, generating reports, and distributing them to the relevant departments
Additionally, handling payroll tasks such as Recognition and Reward (RNR) payments, marriage gift payments, and statutory working inputs
Closely working with Team for Statutory compliance and filing Returns
Administering the complete exit process, managing background verification procedures, working closely with consultancies for contract staff, and supervising the use of systems like PeopleSoft HRMS (Oracle) and SuccessFactors (SAP)
Managing grievances and queries, coordinating employee engagement activities, handling local system management (including leave, confirmations, and exits), preparing HR letters, overseeing end-to-end Provident Fund help desk operations, ensuring PF compliance with forms such as 19, 10C, 10D, and 13, generating monthly MIS reports, and conducting HR orientation and induction for new joiners.
Associate
WNS
Pune
03.2011 - 04.2013
Maintaining high discipline and norm adherence in line with organizational standards, coordinating with superiors for cross trainees and innovative suggestions to improve operational efficiency
Improving overall quality of service and increasing customer delight levels
Providing accurate solution and help in achieving overall productivity and targets for the team.
Associate
Mphasis
Pune
11.2007 - 12.2008
Improving overall quality of service and increasing customer delight levels in Insurance sector
Handing complaint of the customer
Providing accurate solution and coordinating with different teams to achieve the set goals
This also includes client coordination's and help them achieve their targets.
Senior Analyst, Strategic Data Management & Governance at Phreesia India Pvt LtdSenior Analyst, Strategic Data Management & Governance at Phreesia India Pvt Ltd