Results-oriented Team Lead with over 5 years of progressive experience in global payment operations, specializing in process automation, partner onboarding, and cross-regional collaboration. Adept at leading high-performing teams to deliver operational excellence across Africa, APAC, and the Americas. Recognized for driving continuous improvement, optimizing workflows, and achieving ambitious delivery targets—including a 97% on-time delivery rate in key markets. Proven ability to foster strong client relationships, implement knowledge transfer programs, and champion automation initiatives that significantly reduce manual effort and enhance accuracy. Committed to stakeholder engagement, compliance, and delivering measurable business impact in fast-paced environments.
Core Skills
Awarded for “Going Above and Beyond” in 2023 and 2025 for exceptional performance, dedication, and consistently exceeding operational goals at TerraPay.