Sonali Saini

Custome Service Executive

Mohali

Summary

Seasoned Customer Associate with 2.5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. I’m experienced in working flexible hours and will be a dedicated employee to the organisation.

Overview

years of professional experience

years of post-secondary education

Work History

Customer Service Associate

Teleperformance

Mohali

01.2021 - Current

Responded to customer calls on a large scale.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor Of Commerce - Commerce

G.C.W Parade

Jammu

06.2012 - 07.2015

Skills

Quality assurance

undefined

Interests

Reading

Painting

Timeline