Sonali Sandeep Bathe
Pune
Summary
Dynamic Operations and Facility Manager with over 15 years of experience in healthcare and corporate environments. Adept at procurement, housekeeping management, compliance, and team training. Proven ability to streamline operations, reduce costs, and enhance service quality in high-pressure environments. Seeking to leverage expertise to drive organizational growth and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operational & Facility Manager
Twinkle Touch Facilities
12.2022 - Current
- Manage daily operations, including procurement, staff training, and site inspections
- Implemented systematic property maintenance schedules, enhancing tenant satisfaction
- Supervised payroll, attendance, and billing processes, ensuring compliance and accuracy
- Streamlined vendor management and material purchase processes, reducing turnaround time
Purchase and Facility Manager
Rammangal Heart Foundation Pvt.Ltd
10.2017 - 12.2022
- Directed all aspects of housekeeping operations across a multi-departmental hospital, ensuring compliance with hygiene and safety standards
- Supervised and streamlined canteen services, ensuring timely food delivery and adherence to quality and hygiene protocols
- Managed hostel facilities for staff and patient relatives, resolving accommodation-related issues and maintaining safety
- Oversaw linen and laundry operations, including inventory management, ensuring timely distribution and quality control of hospital linens
- Developed and implemented staff training programs for infection control, patient care, and housekeeping operations
- Coordinated with vendors for procurement of goods and services, achieving cost savings through strategic negotiations
- Monitored and ensured compliance with biomedical waste disposal regulations, collaborating with waste management vendors
- Maintained detailed records of inventory, purchase orders, and service contracts to streamline administrative workflows
- Designed and followed deep-cleaning schedules for all hospital areas, including critical care units, to maintain high sanitation standards
- Reported facility-related issues, such as maintenance, repairs, and utility management, to the management team for timely resolution
- Collaborated with event coordinators to manage hospital events and ensured seamless execution of logistics and facility arrangements
Patient Relation officer (PRO)
Inamdar Multispecialty Hospital
02.2014 - 04.2017
- Collection of passport of the patient and relative as well as other NRI patient’s documents from the reception counter
- Taking feedback for not receiving passports of patients as well as relatives
- Preparation of ‘C’ forms of IPD patients
- Taking rounds of all patients
- Handling the IPD / OPD all patients query
- Interacting with the Interpreters
- Maintaining the room before the patient arrival (cleaning, TV channel, Diet)
- Room booking for the Patients as well as referring doctors at the same time
- Submission of all patients and relatives passport in the billing dept
- And maintain a record of it
- Follow-up with Interpreters for any Query for patient
- Giving feedback to referring doctors on daily basis
- Regular Reporting by mail
- Taking daily rounds of IPD patients including all Critical Units
- Daily information of patients in referring cases given to the Consultants via sys
GRO (Guest Relation Officer)
GLOBAL HOSPITAL & RESEARCH CENTER
05.2012 - 11.2014
- Handling all PT IPD / OPD
- Taking Daily Round in Wards
- Attending emergency in casualty
- Doing CEM Arrangement
- Maintain Feedback form
- Solve the IPD or OPD Pt.’s Billing & housekeeping Queries
- Attending Health Package Client & Give then apt for check-up
- Reporting to operation manager
- Showing hospital new panel consultant
FRONT OFFICE EXECUTIVE
INDUS HEALTH CARE
11.2010 - 05.2012
Customer Support Retail Liabilities
DEVELOPMENT CREDIT BANK LTD.
02.2006 - 06.2009
Education
H.S.C -
Maharashtra Board
B.A -
S.P COLLEGE
Diploma in Computer Application -
Diploma in Computer System management -
Skills
- Operations and Facility Management
- Procurement and Vendor Negotiation
- Staff Training and Development
- Housekeeping Supervision
- Compliance and Safety Management
- Budgeting and Cost Optimization
Certification
- Diploma in Computer Application (1st class)
- Diploma in Computer System Management (1st class)
Languages
- Marathi
- English
- Hindi
Personal Information
- Date of Birth: 05/01/81
- Gender: Female
- Marital Status: Married
Timeline
Operational & Facility Manager
Twinkle Touch Facilities
12.2022 - Current
Purchase and Facility Manager
Rammangal Heart Foundation Pvt.Ltd
10.2017 - 12.2022
Patient Relation officer (PRO)
Inamdar Multispecialty Hospital
02.2014 - 04.2017
GRO (Guest Relation Officer)
GLOBAL HOSPITAL & RESEARCH CENTER
05.2012 - 11.2014
FRONT OFFICE EXECUTIVE
INDUS HEALTH CARE
11.2010 - 05.2012
Customer Support Retail Liabilities
DEVELOPMENT CREDIT BANK LTD.
02.2006 - 06.2009
H.S.C -
Maharashtra Board
B.A -
S.P COLLEGE
Diploma in Computer Application -
Diploma in Computer System management -
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