Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sonali Saxena

Gurugram

Summary

SAP Basis Consultant with 4+ years of experience in managing and optimizing SAP landscapes, including ECC, S/4HANA, BW, PI/PO, and Solution Manager. Skilled in system administration, upgrades, kernel patching, transport management, and SAP HANA database administration. Strong background in OS-level administration (Linux, Unix, Windows) and database management (HANA, SQL).Adept at troubleshooting, performance tuning, and disaster recovery planning, with a proven track record of supporting global clients and delivering high system availability..

Overview

5
5
years of professional experience
1
1
Certification

Work History

Consultant

Deloitte Consulting Pvt. Ltd.
Gurugram
05.2023 - Current
  • Delivered end-to-end SAP BASIS administration for global clients (Liberty Mutual, Sony), covering ECC, S/4HANA, BW, PI/PO, and Solution Manager systems.
  • Executed HANA DB revision upgrades, kernel patching, and SPAM/SAINT implementations with zero downtime.
  • Automated system alerts via Datadog, improving proactive monitoring and reducing incident response time.
  • Configured and maintained SLD & LMDB synchronization, ensuring seamless integration with Solution Manager.
  • Conducted system refreshes, transport management, and performance tuning across multiple landscapes.
  • Coordinated downtime planning, DR drills, and compliance audits under ITIL standards.
  • Achieved Spot and Applause awards for exceptional client support and project delivery.

Analyst

Deloitte Consulting Pvt. Ltd.
Gurugram
10.2021 - 05.2023
  • Provided SAP BASIS support including upgrades, client copies, SSL certificate renewals, and monitoring.
  • Assisted senior consultants in executing HANA upgrades and SAP system migrations.
  • Prepared SOPs, system documentation, and performance monitoring decks for clients.

Business Operations Analyst

Razorpay Software Pvt. Ltd.
Bangalore
08.2020 - 09.2021
  • Analyzed operational data, identified process bottlenecks, and delivered efficiency improvements.
  • Supported merchants with transaction queries and settlement issues, ensuring SLA compliance.
  • Coordinated with cross-functional teams to enhance customer service and process reliability.

Education

Bachelor of Engineering - Computer Science

Sathyabama Institute of Science And Technology
India
01.2020

Skills

  • SAP Basis administration – system installations, upgrades, kernel patching, transport management, client copy, system refresh
  • SAP HANA and S/4HANA – administration, upgrades, performance tuning, high availability
  • Cloud & tools – Datadog monitoring, SAP GUI, HANA Studio, Fiori Launchpad admin, maintenance planner
  • OS and databases – Linux (RHEL), Unix, Windows, HANA, Oracle, SQL
  • IT practices – backup and recovery, security and SSL certificate management, ITIL processes, audit and compliance
  • Collaboration – cross-functional team coordination, client interaction, SLA management

Certification

  • SAP Certified – SAP S/4HANA System Administration, 05/01/25 - 05/01/26
  • Generative AI at SAP, 2024
  • ITIL v4 Foundation, in progress

Accomplishments

    Received applause and spot awards for the work done during the period of time

Timeline

Consultant

Deloitte Consulting Pvt. Ltd.
05.2023 - Current

Analyst

Deloitte Consulting Pvt. Ltd.
10.2021 - 05.2023

Business Operations Analyst

Razorpay Software Pvt. Ltd.
08.2020 - 09.2021

Bachelor of Engineering - Computer Science

Sathyabama Institute of Science And Technology

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Sonali Saxena