Sonali Shirke
Navi Mumbai
Summary
To use my skill in the best possible way for achieving the company's goal. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
Languages
1
1
Certification
12
12
years of professional experience
Work History
Trade finance centre- Deputy Manager
Kotak Mahindra Bank
Thane
04.2025 - Current
- Managed import operations, including advance and direct remittance, ensuring compliance and efficiency.
- Scrutinised documents and processed payments for direct and advanced remittance, minimising discrepancies.
- Facilitated outward payment transactions through MT103 and MT202 methods.
- Oversaw outward bill collection lodgement.
- Coordinated with branches via email and calls to resolve queries, enhancing communication and support.
- Coordinate with Csm Desk via email and calls for query resolution
- Processing inward remittance with scrutiny and making including rate booking and forex conversion
Trade finance centre- Import Department
Axis Bank Ltd
Navi Mumbai
07.2021 - 03.2025
- Company overview -Seven-s Banking Management Consultancy Pvt Ltd.
- Managed maker queue for imported products, including advance remittance and direct remittance, ensuring timely processing.
- Executed Swift transactions by utilising MT103 and MT102 types.
- Entered outward remittance bills into finance system, preparing MT103 for seamless transaction execution.
- Processed transactions promptly, liaising with branches to resolve payment queries and enhance service.
- Categorised transaction types to ensure accurate processing of Forward, EEFC, TR, and card rates.
- Completed day-to-day duties accurately and efficiently.
Branch Banking
AXIS BANK LIMITED
11.2014 - 06.2021
- Company overview -Seven-s Banking Management Consultancy Pvt Ltd.
- Managed customer service desk, addressing inquiries and resolving issues to enhance customer satisfaction.
- Providing Statement to customers
- Telephone Operator and All Bank related works
- Executed printing tasks for financial documents including demand drafts, purchase orders, and passbooks.
- Coordinated inward and outward couriers, ensuring timely delivery and receipt of important documents.
- Compiled daily reports for management to assess operational efficiency and inform decision-making.
- Generated daily reports for management to evaluate operational efficiency.
Education
T.Y. BCom -
Mumbai University
01-2022
H.S.C -
Mumbai University
01-2011
S.S.C -
Maharashtra State Board
01-2009
Skills
- Positive Attitude
- Hardworking
- Innovative
Certification
- IIBF Examination Certificate, 2025-04-01
- Certificate Course in Foreign Exchange (CCFE), 2025-04-01
Languages
English
Hindi
Marathi
Custom
- Basic Computer Knowledge
- Certificate in MSCIT from an industrial institute
Timeline
Trade finance centre- Deputy Manager
Kotak Mahindra Bank
04.2025 - Current
Trade finance centre- Import Department
Axis Bank Ltd
07.2021 - 03.2025
Branch Banking
AXIS BANK LIMITED
11.2014 - 06.2021
T.Y. BCom -
Mumbai University
H.S.C -
Mumbai University
S.S.C -
Maharashtra State Board