Summary
Overview
Work History
Education
Skills
Timeline
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Sonali  Shokeen

Sonali Shokeen

Executive Assistant
Gurgaon

Summary

Energetic crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 4+ years working as part of cabin crew for national airline. Handles high-pressure situations with undeniable grace and poise. Experience with airline as valued member of Offering superb work ethic and motivated, service-driven personality. Looking for exciting role as crew member with US-based airline carrier. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Executive Assistant

Elan Group Pvt. Ltd
Gurgaon
04.2023 - Current
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Updated and maintained confidential databases and records.
  • Filed paperwork and organized computer-based information.
  • Handled confidential and sensitive information with discretion and tact.

Cabin Crew

Vistara Tata Sia Airline Limited
Delhi
11.2018 - 03.2023
  • Facilitated communication between flight deck and cabin crew prior to and during flights.
  • Oversaw maintenance of all required equipment and sent it out for required service.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Ensured safety and comfort of customers onboard aircraft.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Resolved passenger conflicts and medical emergencies

Education

Bachelor Of Arts - Art

Delhi University
Delhi
05.2018 - 02.2021

Intermediate -

Queen Mary’s School
Tis Hazari Delhi
04.2016 - 06.2017

Skills

    Aircrew flight equipment management

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Timeline

Executive Assistant

Elan Group Pvt. Ltd
04.2023 - Current

Cabin Crew

Vistara Tata Sia Airline Limited
11.2018 - 03.2023

Bachelor Of Arts - Art

Delhi University
05.2018 - 02.2021

Intermediate -

Queen Mary’s School
04.2016 - 06.2017
Sonali ShokeenExecutive Assistant