Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Sonali Sinha

Sonali Sinha

Gurgaon

Summary

Results-driven Salesforce Commerce Cloud (SFCC) Developer with proven expertise in eCommerce architecture, payment gateway integration, and platform optimization. Demonstrated success in integrating Razorpay and Klaviyo to streamline order fulfillment, enable back-in-stock notifications, and improve transaction workflows. Skilled in building custom jobs for product exports, payment status tracking, and workflow automation. Experienced in Page Designer customization, auction module development, persistent cart implementation, and Business Manager configurations to enhance storefront performance. Proficient in troubleshooting promotional issues, refining PDP layouts, and improving overall user experience. Collaborative team player and Agile practitioner with strong mentoring capabilities, dedicated to delivering scalable and high-performance SFCC solution

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

PopSockets India Pvt Ltd
03.2024 - Current


  • Integrated Global-e to expand site reach internationally, enabling seamless international shipping capabilities and enhancing global customer experience.
  • Implemented Razorpay payment gateway to ensure secure, high-performance transactions and improve fulfillment workflows for a newly developed site.
  • Developed a case selector refinement for search and category listing pages; added an “All” button to reset filters and improved subcategory visit tracking to enhance user navigation and experience.
  • Implemented “Notify Me” functionality on Product Detail Pages (PDPs), and resolved issues related to swatches and product availability, significantly enhancing the shopping experience.
  • Worked Klaviyo integration with Salesforce Commerce Cloud, gaining hands-on expertise in Klaviyo flows and automating back-in-stock notifications to boost customer engagement.
  • Collaborated with cross-functional teams to architect scalable solutions; conducted peer code reviews to maintain high-quality standards and mentored junior developers for skill development.
  • Maintained detailed technical documentation, developed proofs of concept for innovative features, and optimized workflows to reduce redundancy in development processes.

Senior Software Developer

Solveda Software India Pvt. Ltd.
10.2023 - 03.2024
  • Collaborated with clients during the site setup phase to gather and analyze requirements, ensuring alignment with business goals and technical feasibility.
  • Designed and implemented Page Designer components with integrated video support, enhancing storefront customization and enriching the user experience in Salesforce Commerce Cloud (SFCC).
  • Conducted thorough documentation and requirement analysis, enabling accurate implementation, streamlining PLP (Product Listing Page) product slicing, and improving overall development efficiency.

Associate Technology L2(SFCC)

Publicis Sapient
11.2021 - 09.2023

Langton’s Endeavours Group

  • Worked on complex Salesforce Commerce Cloud (SFCC) integrations, including store pickup implementation, persistent cart functionality, and content slot configurations, resulting in improved product visibility and a better user experience.
  • Architected and optimized auction functionality by implementing features such as “Watch” lists, “My Bid” tracking, and bid management, and enhanced the My Account section to support separate billing and shipping address storage.
  • Configured Business Manager (BM) settings, including Promotions, Custom Attributes, and Catalog setups, leading to enhancements across Product Detail Pages (PDPs), Checkout, and Order Confirmation pages for a seamless shopping experience.
  • Specialized in designing and implementing Page Designer components, enabling flexible storefront customization and streamlined content management.

TUMI

  • Worked on integrating CyberSource for secure and seamless payment processing; developed CSV/XML order export functionality leveraging a scalable Job Framework for automation.
  • Enhanced Product Detail Pages (PDPs) by implementing breadcrumb navigation improvements, feature highlights, size dropdowns as radio buttons, and optimized Airline guides, ensuring better default product selection and improved usability.
  • Upgraded cart functionality by implementing persistent cart features, integrating gift card and gift box options, and designing a low-threshold alert messaging system to enhance customer experience.
  • Strengthened platform performance through detailed log analysis, debugging, and job framework automation, while optimizing key e-commerce modules including catalog, cart, merchandising, and payment systems

Software Engineer(SFCC)

Ranosys Technologies
09.2019 - 11.2021

Rutland Cycling – Atome Payment Integration & Cartridge Enhancement | Phoenix B2C Accelerator – Ranosys

  • Integrated Loqate address validation to simplify customer address entry, minimize input errors, and improve overall checkout efficiency.
  • Enhanced Product Detail Pages (PDPs) by adding dynamic "New" and "Top Selling" badges, boosting product visibility and customer engagement.
  • Customized ISML templates, content assets, catalogs, and categories to align with client branding and business requirements.
  • Optimized custom SFCC cartridges (Atome) and integrated dynamic payment-related marketing content, improving performance and maintainability.
  • Implemented multilingual and multi-locale support, enabling seamless global shopping experiences across diverse markets.
  • Collaborated directly with clients to define and deliver business-driven solutions, ensuring smooth integration with external systems and platforms.
  • Led the resolution of platform bugs, delivered functional enhancements, and implemented service optimizations to enhance system stability and user satisfaction.
  • Developed and managed promotional coupon campaigns and resolved data-related issues, strengthening promotional strategies and customer experience.
  • Managed content slots, static assets, and overall content customization to increase storefront engagement and support marketing initiatives.
  • Utilized Regular Expressions (Regex) for efficient data processing, transformation, and validation across various SFCC components.

Education

B.Tech - Computer science and engineering

Swami Keshwanand Institute of Technology
Jaipur
06-2018

Skills

  • Salesforce Commerce Cloud (SFCC)
  • Salesforce Reference Architecture (SFRA)
  • Demandware Platform
  • JavaScript, jQuery, AJAX
  • Server-side scripting
  • Forms and Jobs development
  • Web Services integration
  • Hooks customization
  • Payment methods and processors integration
  • Business Manager (BM) customization
  • Promotion configuration and troubleshooting
  • Page Designer components and content slots
  • Custom objects development
  • Team management and collaboration
  • ISML
  • Decorators

Certification

Salesforce Certified B2C Commerce Developer

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Senior Software Engineer

PopSockets India Pvt Ltd
03.2024 - Current

Senior Software Developer

Solveda Software India Pvt. Ltd.
10.2023 - 03.2024

Associate Technology L2(SFCC)

Publicis Sapient
11.2021 - 09.2023

Software Engineer(SFCC)

Ranosys Technologies
09.2019 - 11.2021

B.Tech - Computer science and engineering

Swami Keshwanand Institute of Technology
Sonali Sinha