Sonali Talreja
Indore
Summary
Organized and dedicated professional with passion for learning. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Operations Manager
A.R. Apparels - Garment Manufacturing Co.
04.2019 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Launched successful digital marketing campaigns that achieved goals of 80% stock clearance.
- Improved product visibility on e-commerce platforms through development and implementation of SEO strategies.
- Created and managed budgets to maximize brand reach and engagement.
- Consulted with product development teams to enhance products based on customer interest data.
Assistant Manager - Learning and Development
State Street Syntel Services Private Ltd
01.2011 - 10.2015
- Create training plans as per business requirements by collaborating with all parties involved.
- Evaluated success of training programs and implemented improvements to enhance effectiveness.
- Managing onboarding of new hires by providing process training, application training, domain training across middle office and back office fund accounting.
- Identifying knowledge gap for reconciliation and income processing business units, creating, scheduling and implementing learning plan and measuring it's effectiveness.
- Scheduling and implementation of domain training plan across all business units and delivering training for Fixed income securities, Capital market, Derivatives, trade life cycle, Corporate action, Bloomberg, Retail banking with trainer evaluation score of 97%
- Lead projects like Training for reverse business movement for internal reconciliation, e-learning development for system used by internal reconciliation new hires, Know your business training program for middle and senior management and Train the Trainer program for internal team members
Fund Accountant
BNY Mellon
11.2009 - 12.2010
- Maintained accurate transaction processing record.
- Prepared cash and currency reconciliation reports for counterparty accounts.
- Performed daily accounting of assigned funds and reconciled daily transactions for purpose of calculating 100% accurate NAV
- Trained new employees on accounting principles and company procedures.
Relationship Manager
Kotak Mahindra Bank
06.2009 - 12.2009
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Sourced new to bank customers through cold calls, branch level events and by generating leads through existing customers
Education
Diploma - Nutrition And Fitness Sciences
INFS
Pune01.2022
MBA - Marketing
BIMM
Pune06.2009
Bachelor of Science - Biotechnology
DAVV
Indore06.2007
Skills
- Project Management
- Training
- Leadership
- Verbal and Written Communication
- Business Strategy
- Process Improvement
- Team Management
- Problem Solving
- Coaching and Mentoring
- Search Engine Optimization (SEO)
- Content Development
- Microsoft Office
Certification
- Certificate in Clinical Nutrition from INFS
- CISI certification in Introduction to Investments
- NSE Certification in Depository Operations
Interests
- Reading
- Yoga and Meditation
- Travel
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Business Operations Manager
A.R. Apparels - Garment Manufacturing Co.
04.2019 - 01.2023
Assistant Manager - Learning and Development
State Street Syntel Services Private Ltd
01.2011 - 10.2015
Fund Accountant
BNY Mellon
11.2009 - 12.2010
Relationship Manager
Kotak Mahindra Bank
06.2009 - 12.2009
Diploma - Nutrition And Fitness Sciences
INFS
MBA - Marketing
BIMM
Bachelor of Science - Biotechnology
DAVV
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