SONALI THAKRAL

• Perform Accounts Receivable operations using SAP T-codes, including F-28 and F-30.
• Process 1,500+ invoices per month while maintaining 100% accuracy.
• Supported day-end and month-end reporting, maintaining team trackers using Great Plains to ensure accurate financial records.
• Investigated transaction discrepancies, facilitating timely resolution of AR-related issues to minimize disruptions.
• Support process transitions and ensure smooth integration of operational activities..
• Assist with onboarding and training of new employees.
• Provided process guidance and support to team members, enhancing daily operations and fostering collaboration.

• Managed Accounts Receivable activities, including invoicing, payments, collections, and customer account management.

• Processed 1,500+ payments per month using SAP, CashApp, and Great Plains with 99% accuracy.

• Reviewed customer accounts to identify and resolve billing and payment discrepancies.

• Recorded billing transactions using the Client Billing System (CBS).

• Maintained day-end and month-end reports to track invoice and payment processing.

• Conducted quality audits for team members and prepared dashboards for onshore stakeholders.

• Trained new joiners on AR processes, systems, and transaction handling.

• Worked closely with customers and internal teams to support timely resolution of outstanding payment issues.