Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Software
Timeline
Hi, I’m

Sonali Verma

Noida
Sonali Verma

Summary

Certified Scrum Master-Seasoned Programmed Manager driving successful project deliveries and strategic initiatives. Expertise in stakeholder management, cross-functional team leadership, and risk mitigation. Proven track record in aligning programme goals with business objectives to optimise performance and achieve targets. Strong communicator fostering collaborative environments and innovative problem-solving.

Overview

9
years of professional experience
1
Certification

Work History

Indigo Airlines

Program Manager
11.2022 - Current

Job overview

  • Handling flight operations and the flight safety department on behalf of Digital.
  • Managed end-to-end project lifecycles, from initiation to closure, ensuring all deliverables were met on time and within budget.
  • All projects are based on pilots' and crew members' daily chores.
  • Leave Management Portal Project.
  • This project deals with the leave portal assessment of the pilots and crew. All the leaves and their bidding are maintained by this portal.
  • Pilots and crew leaves are divided into two semesters, and pilots have to apply for bids in advance to obtain approved leaves.
  • Pilot Life Cycle Project.
  • This project deals with the end-to-end daily activities of a pilot that he goes through in a normal day.
  • From getting the updated roster to having boarded a cab to fly for multiple sectors, until check-in at hotels and providing training, if planned, all is covered under this project.
  • Terminal shifting of multiple airports.
  • Drove project meetings, planning and follow-up task delegation to achieve deliverables.
  • Currently, the Patna Airport terminal has been shifted and inaugurated by the Honorable Prime Minister. Narendra Modi was done by me.
  • Oversaw the successful launch of 10+ high-profile projects, significantly enhancing company reputation in the industry.
  • Reviewed budget model to determine compliance and monitor spending activity of public and private institutions.
  • Developed and implemented strategic programmed management methodologies to improve delivery efficiency by 30%.
  • Acted as a trusted advisor to clients, providing expert guidance and recommendations to solve their business challenges.
  • Managed stakeholder relationships and communicated project status updates effectively to ensure alignment, engagement, and success.
  • Identified and mitigated project risks and issues, implementing solutions to drive project success, and deliver exceptional results.
  • One Pay Dashboard Project.
  • One Pay dashboard project stands for pilots who are receiving multiple allowances, such as DeadHead, Travel Duty, Forex, Meal, and Sector Pay.
  • The dashboard enables the pilot to view the summary and detailed version of all their allowances, along with flying hours.
  • This project helped pilots a lot in terms of ease of access and viewing their monthly allowance, and proved to be a time saver, as rather than visiting multiple portals, they can now view it on one portal.
  • Breathe Analyser Project.
  • This project is the request of DGCA and a mandate for all airlines.
  • Pilots must undergo a breathalyser test before flying any flight.
  • One reading is noted on the device that determines whether the pilot can fly or not.
  • This is basically an alcohol or drug detection test designed for pilots before flying.
  • Cabin Crew Medical Portal.
  • The Cabin Crew Medical Portal is the project for crew pre-recruitment.
  • All the crew members have to go through the medical test for appearing in the hiring process.
  • On the basis of medical reports, the crew are either "Fit to Join", "Retest after some time", or "Rejected Permanently"; this categorisation is done.
  • All crew members' medical histories, along with reports, are saved in PDF summary format on the application.
  • This data is maintained on the cloud for some time as per requirements.

Limitless Mobility Solutions- Client Starkey

Lead Business Analyst
03.2021 - 11.2022

Job overview

  • Spearheaded the development and implementation of data-driven strategies to improve business processes, resulting in a 15% increase in efficiency.
  • Led a team of business analysts in conducting comprehensive data analysis and interpretation to provide actionable insights for executive decision-making.
  • Conducted regular stakeholder meetings to communicate project status, discuss potential roadblocks, and ensure alignment with organizational goals.
  • Engage Application Project.
  • Engage Application is made for both iOS and Android.
  • This application is designed for all people dealing with hearing loss.
  • This application connects to the hearing machine via Bluetooth and tracks all the activities of the patient.
  • This application helps maintain the volume level according to the environment, such as a restaurant, car, or silent place, for the patient.
  • Thrive Application Project.
  • The Thrive Application tracks all the health activity data of the patient.
  • This application helps in keeping track of heartbeat, walking, running, fall alert for hearing aids, wearing time of hearing aids, etc.
  • This application notifies the family members in case the hearing aids fall or the patient encounters some misadventure.

Omaxe Ltd.

Business Analyst- Planning & Strategy
03.2019 - 04.2021

Job overview

  • Here, I was handling the role of managing the website of Omaxe Ltd.
  • Redevelopment of the website from .Net to Python. The work portfolio was to gather the requirements, communicate with the stakeholders, prepare the project plan, and conduct Beta testing.
  • Conducted comprehensive market research and analysis to identify emerging trends, and opportunities for business development.
  • Sales Tracker Dashboard Project.
  • This project was built with the expectation of tracking marketing team growth.
  • This includes both digital marketing and offline marketing for the real estate projects.
  • This project helped in tracking the data and increased the revenue by 3% in six months.
  • The sales tracker helped to improve the efficiency and bring consistency to the project delivery of the team.

Shubhavi Business Solutions

Business Analyst
07.2016 - 03.2019

Job overview

  • Led a team of junior analysts to achieve project goals and meet tight deadlines, while maintaining high quality standards.
  • Presented findings and insights to senior management through detailed reports and executive summaries.
  • Facilitated cross-functional collaboration between departments to streamline processes, and improve overall efficiency.
  • Developed comprehensive financial models to support the decision-making process for new product launches and business expansion initiatives.
  • Shubh Build Application Project.
  • The Shubh Build application helps all construction vendors sell their concrete via an online platform.
  • Conducted comprehensive data analysis to identify trends, opportunities for optimizing operational efficiency, and cost savings.
  • Implemented innovative construction management software to streamline project scheduling, and budget tracking processes.
  • Collaborated with project teams to customize applications for specific construction needs, and enhance overall efficiency.
  • Provided technical support and training to construction personnel on utilizing various applications to optimize project performance.
  • Managed database systems and digital platforms to store and analyze construction data for better decision-making and resource allocation.
  • E-Mandi App Project.
  • The E-Mandi application is designed for drivers who stand in the market with loaded concrete vehicles.
  • Drivers can update the weight and price of the concrete, such as bricks and aggregate, on the application, and customers can do window shopping.
  • This application is the Amazon for the construction field of concrete. where both vendor and customer can do the shopping at their desired price.
  • ERP dashboard project.
  • Designed and implemented customized ERP dashboards using tools such as Tableau, Power BI, and others to provide real-time insights and analysis for key stakeholders.
  • Conducted training sessions for end users to drive adoption and maximize utilization of ERP dashboards, resulting in improved efficiency and productivity.
  • Utilized SQL queries and data modelling techniques to extract and transform data from multiple sources for accurate and comprehensive reporting within ERP systems.
  • 24 Tili Application Project.
  • This application deals with the transfer of parcels from one place to another via a person who is travelling that way.
  • Developed and implemented optimisation strategies for a parcel delivery app to increase efficiency and reduce delivery times by 20%.
  • Developed and designed new features for the 24 Tili app to enhance user experience, and drive engagement.
  • Conducted user research and gathered feedback to inform decision-making for product improvements.
  • Analysed performance metrics and user data to identify trends and opportunities for optimisation.
  • Collaborated with cross-functional teams to enhance user experience on the parcel app, resulting in a 30% increase in app downloads and customer satisfaction.
  • Managed app features and updates, ensuring timely release of new functionalities, and bug fixes to enhance the overall user experience.

Education

APJ Abdul Kalam University
Kanpur

MBA from Business Administration
04.2022

PSIT
Kanpur

B.tech from Computer Science
04.2016

KV IIT
Kanpur

Intermediate from Science
04.2011

KV IIT
Kanpur

High School from Science
04.2009

Skills

  • JIRA
  • BRD
  • User Story
  • TFS
  • MS Office
  • FRD
  • Project Management
  • Agile Methodology
  • Program performance analysis
  • Life cycle management
  • Team management
  • Cross functional team builder
  • Product development

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Certified Scrum Master.
  • Google Workshop Certification in MS office.
  • Received appreciation for excellent work performance in Indigo.
  • Nominated for Top 5 Program Manager in Budget saving in Indigo.
  • Rewarded with 100% attendance record in all four years of B.Tech.

Certification

November 2023 Scrum Master Universal Agile

Languages

Hindi
English

Software

  • Balsmiq
  • JIRA
  • Dumper

Timeline

Program Manager

Indigo Airlines
11.2022 - Current

Lead Business Analyst

Limitless Mobility Solutions- Client Starkey
03.2021 - 11.2022

Business Analyst- Planning & Strategy

Omaxe Ltd.
03.2019 - 04.2021

Business Analyst

Shubhavi Business Solutions
07.2016 - 03.2019

APJ Abdul Kalam University

MBA from Business Administration

PSIT

B.tech from Computer Science

KV IIT

Intermediate from Science

KV IIT

High School from Science
Sonali Verma