Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Languages
Interests
ResearchAssistant
Sonali Tumbare

Sonali Tumbare

Pune

Summary

Highly motivated and detail-oriented Salesforce Administrator with 3+ years of experience in managing and optimizing Salesforce environments to support business operations. Proficient in user management, data security, process automation, reports & dashboards, and custom object configurations. Skilled in building Flows, Validation Rules, Process Builder, and managing third-party integrations to streamline business processes and improve productivity.

Currently expanding expertise in Apex programming, SOQL, and custom development to transition into a Salesforce Developer role. Passionate about designing scalable solutions, enhancing system functionality, and delivering impactful results through automation and code-based customizations.

Committed to continuous learning and professional growth, aiming to contribute as both a Salesforce Administrator and Apex Developer by combining my knowledge of administration best practices with custom development capabilities to meet evolving business needs.

Overview

6
6
years of professional experience
3
3
Languages
6
6
years of post-secondary education

Work History

Senior Salesforce (Marketing) Officer

Kishor Pumps Pvt.Ltd.
Pune, Maharashtra
11.2023 - Current
  • Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management
  • Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives
  • Implemented effective backup strategies to ensure data protection in case of unforeseen disasters or failures
  • Proved successful working within tight deadlines and a fast-paced environment
  • Proactively identified opportunities for process improvement within the Salesforce environment by staying current on industry trends and best practices
  • Reduced manual workload for sales team members with the creation of time-saving automated email templates and document generation tools
  • Achieved significant reduction in report generation time by customizing Salesforce reports and dashboards to meet specific departmental needs
  • Streamlined Salesforce database management, significantly improving data accuracy and user accessibility by implementing custom validation rules and duplicate management protocols
  • Empowered sales teams with advanced reporting tools by creating custom Salesforce report types and dashboard components
  • Enhanced collaboration across teams by implementing Salesforce Chatter, leading to improved project coordination and execution
  • Boosted sales team productivity by developing and deploying automated workflow processes that reduced manual data entry and expedited lead follow-up times
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction
  • Managed financial, operational and human resources to optimize business performance
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations

Senior Salesforce Administrator

DPK Techolyser
Pune, Maharashtra
07.2022 - 10.2023
  • Customized user interfaces according to specific departmental needs while maintaining a consistent overall experience across the platform
  • Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management
  • Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization
  • Proved successful working within tight deadlines and a fast-paced environment
  • Achieved significant reduction in report generation time by customizing Salesforce reports and dashboards to meet specific departmental needs
  • Streamlined Salesforce database management, significantly improving data accuracy and user accessibility by implementing custom validation rules and duplicate management protocols

Salesforce Administrator

Wonderkinds Technologies Pvt Ltd
06.2019 - 07.2022
  • Managed the Salesforce platform by administering user accounts, roles, profiles, and security settings to ensure proper data access and compliance.
  • Designed and implemented automation processes using Salesforce Flows, Process Builder, and Approval Processes to streamline operations and reduce manual tasks.
  • Customized objects, fields, and page layouts to tailor Salesforce to business needs and improve user experience.
  • Created and optimized reports and dashboards to provide actionable insights for various departments.
  • Conducted regular data imports, exports, and deduplication to maintain data integrity and accuracy.
  • Supported users with training sessions, documentation, and troubleshooting, ensuring high adoption rates.
  • Managed integrations with third-party applications and tools to enhance Salesforce functionality.
  • Handled system updates, releases, and change management processes to ensure platform stability.
  • Actively collaborated with business stakeholders to gather requirements and translate them into Salesforce solutions.
  • Improved data quality by implementing validation rules, duplicate management protocols, and data backup strategies.
  • Refined Salesforce configurations, resulting in improved customer interactions and satisfaction levels.

Assistant Engineer

Kinetic communications Ltd
07.2014 - 10.2014
  • Preparation of BOM in ERP, Project documentation
  • Adhered to timelines to meet quality assurance targets
  • Preparation of PFC, WI and all the inputs required to execution team
  • Customer interaction to update the status of the project
  • Studied manufacturing processes to improve overall knowledge
  • Provided technical assistance to staff when needed

Education

MBA - Business Analyst

Dr. D. Y. Patil Institute of Management & Research
Pune, India
08.2024 - Current

Electronics And Telecommunications -

Pad. Dr. D. Y. Patil Insti. of Engg & Technology
07.2009 - 06.2013

HSC - Science

Maharashtra State Board
07.2007 - 06.2008

SSC - All Subjects

Maharashtra State Board
07.2005 - 06.2006

Skills

User & Data Management

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Personal Information

  • Date of Birth: 06/14/91
  • Gender: Female
  • Nationality: Indian

Timeline

MBA - Business Analyst

Dr. D. Y. Patil Institute of Management & Research
08.2024 - Current

Senior Salesforce (Marketing) Officer

Kishor Pumps Pvt.Ltd.
11.2023 - Current

Senior Salesforce Administrator

DPK Techolyser
07.2022 - 10.2023

Salesforce Administrator

Wonderkinds Technologies Pvt Ltd
06.2019 - 07.2022

Assistant Engineer

Kinetic communications Ltd
07.2014 - 10.2014

Electronics And Telecommunications -

Pad. Dr. D. Y. Patil Insti. of Engg & Technology
07.2009 - 06.2013

HSC - Science

Maharashtra State Board
07.2007 - 06.2008

SSC - All Subjects

Maharashtra State Board
07.2005 - 06.2006

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 7 in the development of Project at DPK Techolyser.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Salesforce Certified Administrator
  • Salesforce Trailblazer Community Member

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork from home optionFlexible work hoursHealthcare benefitsTeam Building / Company Retreats

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

Salesforce Lightning Experience, Process Builder, Flows

Salesforce Reports & Dashboards

Salesforce Inspector, Data Loader, Workbench

Sandbox Environments

Excel, Data Import Wizard, Zapier

Jira, Slack, Confluence

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)

Interests

Painting & Art

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