Sonali Tumbare

Designed and executed test cases for multiple
JIRA tickets; validated features in Dev
environment before moving to regression.
Performed manual testing (UI, functional, edge
case validation) across modules.
Collaborated with QA and frontend/backend
teams for bug identification and resolution.
Developed and maintained User Manual (V0 →
V1 → V2 ) aligned with latest product changes
and UI updates.
Worked on FastAPI backend task – created
dummy endpoint for Impression Report.
Tested APIs using curl with authentication
headers (X-API-Key).
Maintained leave tracker and timesheet
reconciliation, ensuring 100% accuracy.
Coordinated with vendors for candidate
screening and interview scheduling.
Supported product workflows like Campaign
Planning, Dataset Manager, Federation flows.

Provided frontline Salesforce support to internal
user, service provider and resolved user issues
with strong SLA adherence.
Translated business requirements into technical
configurations.
Conducted training sessions for end users.
Created Flows, validation rules, and reports to
improve operations.

Communicated user concerns to developers and
followed up on resolution timelines

• Resolved technical issues effectively & provided
  exceptional support to user across the organization.
  • Identified Salesforce process improvements by
  staying up to date with industry trends.
  • Enabled faster, insight-driven decisions by tailoring
  Salesforce reports and dashboards to departmental
  goals, reducing manual compilation efforts.
  • Streamlined the salesforce chatter to improve
  internal communication workflow.

• Managed the Salesforce platform by administering
  user accounts, roles, profiles and security
  settings to ensure proper data access.
  • Designed and implemented automation
  processes using Salesforce Flows, Process Builder,
  and reduce manual tasks.
  • Customized objects, fields, and page layouts to
  tailor Salesforce to business needs and improve
  user experience.
  • Regularly conducted data cleansing, mass data
  operations via Data Loader, and ongoing
  reporting and dashboard analysis
  • Streamlined Salesforce database management
  significantly improving data accuracy and user
  accessibility by implementing custom validation
  rules and duplicate management protocols.

• Preparation of BOM in ERP, Project documentation
• Adhered to timelines to meet quality assurance targets
• Preparation of PFC, WI and all the inputs required to execution team
• Customer interaction to update the status of the project
• Studied manufacturing processes to improve overall knowledge
• Provided technical assistance to staff when needed