Sonali Yadav

• Worked with diverse, collaborative and energetic workforce to spark innovation and develop service ideas.
• Established and executed governance implementation roadmap.
• Defined governance roles and responsibilities to establish clear accountability for stewardship of principal information assets.
• Defined performance indicators and quality metrics to maintain compliance with governing policies, standards and adoption requirements.
• Built cross-functional relationships to support organizational change.
• Compiled data for analysis and developed tracking and reporting.
• Assisted in developing and maintaining department policies and procedures to support organization and industry best practices.
• Governed IT for around 6000+ employees across organization

• Managed 35-40 individual per trek.
• Itinerary Planning: Designing trekking routes, choosing appropriate trails, and setting and overall schedule for trek.
• Safety Precautions: Ensuring safety of participants by conducting risk assessments, providing safety briefings, and taking necessary precautions during trek.
• Leading Trek: Guiding group throughout trek, providing information about surroundings, landmarks, and ensuring everyone stays together.
• Communication: Maintaining clear communication with participants, team members, and local authorities during trek.
• Customer Service: Ensuring participants have positive and enjoyable experience, addressing their concerns, and providing assistance as needed.
• Post-Trek Evaluation: Collecting feedback from participants to improve future trekking experiences and assessing overall success of trip.

• Responded to comments, posts, and questions from various channels under supervision.
• Created engaging content to catch attention of potential customers.
• Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
• Conducted daily updates to social media profiles to boost company online presence.
• Drafted and distributed press releases, blog posts and related content to increase media coverage.
• Developed creative and unique campaign visuals, including videos, GIFs and images.
• Increased brand awareness and followers through comprehensive social media campaign management.
• Managed social media accounts for varied clients, tailoring content to brand specifications.

GPA: 6.5

GPA: 82%

10th CBSE