Drawing, painting, listening to music, browsing and watching OTT platforms
Sonali Roy
Professional Services Consultant
Bangalore
Summary
Professional services expert with proven ability to deliver impactful solutions. Strong focus on team collaboration and achieving measurable results. Skilled in client relationship management, strategic planning, and process optimization. Reliable and adaptable, excels in dynamic environments and meets evolving needs.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Professional Services Consultant
Zscaler
09.2022 - Current
- Responsible for understanding the current network infrastructure of clients and assisting them in migrating to the Zscaler solution by providing design presentations and assisting in implementing technical configuration for secure internet access (ZIA), private access (ZPA), digital experience (ZDX) and secure workload communication over cloud.
- Responsible for deployment of different traffic forwarding methods like GRE, IPSec or ZCC client for managed/unmanaged clients.
- Responsible for integration of IDP solutions with SAML/SCIM mechanisms for auth/provisioning purposes.
- Responsible for deployment of security stack which includes DNS control, built-in firewall filtering, content filtering, SSL inspection, file type control, bandwidth policies by making use of browser isolation wherever needed.
- Detection of security threats with help of Malware, ATP and IPS module.
- Responsible for deployment of app connectors to access private apps in a secure way by replacing VPN and enable SIPA as per use case
- Responsible for implementing ZDX for end-to-end performance monitoring
- Responsible for deployment of cloud connectors over cloud platforms to secure workload traffic by extending ZIA and ZPA capabilities over it.
- Responsible for integration of above products with SIEM for monitoring traffic.
Technical Support Engineer
Skyhigh Security (McAfee Software India Private Limited)
09.2019 - 09.2022
- Responsible for configuration and troubleshooting of McAfee SWG (Proxy on Software and Hardware platforms) + Web Gateway Cloud Solutions
- Configuration and troubleshooting of HTTP/s based traffic by application of multiple filters to inspect the traffic with sniffer tools in place.
- Configuration and troubleshooting of Explicit, Transparent Mode and Reverse Proxy mode scenarios.
- Configuration and troubleshooting regarding user level authentication with integration of AD and LDAP.
- Configuration and troubleshooting on web hybrid/cloud setup irrespective of user location with help of McAfee Client Proxy client.
- Configuration and troubleshooting of reporting services via Content Security Reporter, FTP, Syslog, etc.
- Working with cross functional teams like Antimalware, TIE, Endpoint, ePO etc.
- Led training sessions for internal staff members to promote a better understanding of product features and troubleshooting procedures.
Technical Support Engineer
Sophos Private Limited
08.2016 - 08.2019
- Responsible for configuration and troubleshooting of UTMs and NGFW considering network security architecture of the client.
- Provided remote assistance to clients, ensuring timely resolution of concerns by conducting root cause analysis of technical issues and implementing preventive measures for future occurrences.
- Configure Internet Access Policies, Web Application & Content Filtering, Bandwidth control, Surfing Quota , DNS, DHCP modules on Cyberoam & NGFW’s.
- Complex hub and spoke architecture for VPNs with Cyberoam and other products like Cisco, Juniper, Sonicwall, Fortigate and many more.
- Configuration and troubleshooting Intrusion Prevention and detection for network level attacks.
- Troubleshooting network problems connected over MPLS and P2P links.
- Joined as as L1-1 ; was promoted to L1-2 thereafter to L1-3 in 2 years.
Education
Bachelor of Engineering - Electronics And Communication
Sardar Vallabhbhai Patel Institute of Technology
Vasad, Gujarat05-2016
HSC -
D.R. Amin Memorial School
Vadodara, Gujarat05-2012
SSC -
Shaishav School
Vadodara, Gujarat05-2010
Skills
Networking and Security: DHCP,DNS,SSL,HTTP,TCP,UDP,IP,ICMP,ARP and VPN
Additional Information
- CCNSP (Cyberoam Certified Network Security Professional)
- Fortinet Network Security Expert - NSE1 & NSE2
- Zscaler Certified Cloud Administrator Internet Access
- Zscaler Certified Cloud Administrator Private Access
- Zscaler Certified Cloud Professional Private Access
- Zscaler Certified Cloud Professional Internet Access
- Zscaler Digital Transformation Administrator
- Microsoft Certified: Azure Administrator
Interests
Learnt Rabindra Sangeet for 4 years and Vocal music for 3 years
Training
Undergone 2 months training for Cisco Certified Network Associate (CCNA) arranged by IIHT institute
Declaration
I certify that the particular given above are correct and complete to the best of my knowledge and believe that nothing has been concealed by me.
Timeline
Professional Services Consultant
Zscaler
09.2022 - Current
Technical Support Engineer
Skyhigh Security (McAfee Software India Private Limited)
09.2019 - 09.2022
Technical Support Engineer
Sophos Private Limited
08.2016 - 08.2019
Bachelor of Engineering - Electronics And Communication
Sardar Vallabhbhai Patel Institute of Technology
HSC -
D.R. Amin Memorial School
SSC -
Shaishav School