Leadership & Strategy: Led and scaled the Sales Development Representative (SDR) team globally, defining strategic goals, KPIs, and performance metrics for consistent revenue growth. (Hired and trained 100+ SDRs in 5 years for India, SEA, MEA, and North America geo.)
Team Development: Recruited, trained, and mentored SDRs to achieve excellence in prospecting, lead qualification, and pipeline generation.
Process Optimization: Streamlined outbound sales workflows, leveraging advanced tools and analytics to enhance team efficiency and outreach effectiveness.
Market Focus: Spearheaded SDR initiatives targeting enterprise clients in diverse geographies, including North American and global markets.
Collaboration: Partnered with marketing, sales, and product teams to align on go-to-market strategies, messaging, and lead generation goals.
Achievements: By leading both the inbound and outbound SDR teams for the global market, I scaled the company's meeting count from 10 meetings/month to ~500 meetings/month.
Success Story: Played a critical role in achieving aggressive pipeline growth targets, directly contributing to the success of Series A($8 Million) and Series B ($30 Million) funding rounds by demonstrating robust demand generation capabilities.
Sales Development Manager (SAAS)- US/Canada
SmartServ
12.2017 - 11.2019
Hiring, Onboarding, and training/coaching new SDRs
Prospecting into small and mid-sized field service companies in USA and Canada via cold calling, networking, e-mail as well as utilizing Internet information sources to build and maintain a strong database and 3x pipeline in Hubspot CRM
Identify/Qualify key decision-makers, educate them and implement key outreach techniques to generate product awareness/qualify buying interest
Engage, generate interest and build rapport with qualified prospects and help them understand the value SmartServ brings their daily business workflow and schedule well-qualified appointments/demonstrations with key decision-makers within 'targeted' companies/regions
Corporate Sales
Kotak Mahindra Bank
10.2016 - 11.2017
Hunt the market to acquire new Corporates to engage in new business
Responsible for identifying customer needs, assessing their risk appetite and providing them investment options
Cross-sell other products than CASA
Maintaining relationships and giving presentations to HR/ Finance heads and client/company employees about Bank's products
Drive productivity and sales efficiently through analysis and customer portfolio management
Corporate Sales (Enterprises)
Aspiring Minds
06.2015 - 09.2016
Education
BTECH - Computer Science and Engineering
LOVELY PROFESSIONAL UNIVERSITY
05.2015
Skills
Building, training and Leading an SDR team
Identifying opportunities and Contacting prospects
Creating qualified opportunities
Profit and revenue-generating strategies
Market research and Forecasting
Analysis
Sales and market development
SAAS
Proficient with HUBSPOT CRM
Team Supervision
Software
Linkedin Sales Navigator
Zoominfo
Aplloio
Lusha
Hubspot
Dialpad
Callhippo
Twilio
Timeline
Global Business Development Director
Leena AI
12.2019 - Current
Sales Development Manager (SAAS)- US/Canada
SmartServ
12.2017 - 11.2019
Corporate Sales
Kotak Mahindra Bank
10.2016 - 11.2017
Corporate Sales (Enterprises)
Aspiring Minds
06.2015 - 09.2016
BTECH - Computer Science and Engineering
LOVELY PROFESSIONAL UNIVERSITY
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