Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Certification
Timeline
Generic

Sonam Bhatnagar

Business Development and Management
New Delhi

Summary

Motivated Business Development Associate bringing 10-year career in territory development and prospecting. Business development and social media expert versed in quickly mastering new concepts and technologies to drive successful market development. Consultative sales specialist.

Overview

12
12
years of professional experience
2
2
Certifications

Work History

Business Development Associate

HP
10.2020 - Current


  • Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.
  • Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
  • Engaged with customers to build business relationships.
  • Conducted market research and analysis to identify emerging trends and competitor activities, informing strategic business decisions.
  • Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
  • Regularly reported progress on sales activities to senior management, providing valuable insights into market dynamics and areas for growth.
  • Collaborated with cross-functional teams to develop customized solutions for clients'' unique business needs, resulting in successful partnerships.
  • Identified opportunities for upselling and cross-selling within existing client base, generating additional revenue streams.
  • Negotiated contracts and closed sales with new and existing clients.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Presented professional image consistent with company's brand values.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Tele-partner Account Manager

Denave India Private Limited
05.2019 - 09.2020

Facilitated with Achiever's Award for outstanding performance and invaluable contribution towards project and business success.

  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Contributed significantly towards successfully delivering project for reputed client - HP, Poly.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.

Inside Sales Specialist

Empor Marcom LLP
10.2018 - 04.2019
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Identified new market opportunities through thorough research and analysis of industry trends, expanding the company''s reach into untapped territories.
  • Supported territory expansion initiatives by researching prospective clients within designated regions.
  • Consistently met or exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.

Inside Sales Manager

Kadam Marketing Limited
06.2017 - 08.2018


  • Presented Large-Format Print Solution (HP) features to diverse audiences, applying consultative sales techniques to secure new contracts.
  • Enhanced overall team productivity by conducting regular performance reviews and setting clear expectations for each member.
  • Increased sales revenue by implementing effective inside sales strategies and techniques.
  • Managed a high-performing inside sales team to exceed company targets and quotas consistently.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Managed three sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.

Relationship Manager

Shiksha Guru IT Services Pvt. Ltd.
02.2016 - 05.2017
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
  • Mentored junior team members on best practices in relationship management techniques, contributing to overall team success and growth within the company.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.

Executive - Gold Inspection

Muthoot Fincorp
01.2013 - 04.2014
  • As an intern , I closely monitored and handled day to day transactions and valuables.
  • Maintaining and reporting data related to daily transactions and branch operations.
  • Verification of Gold Packets for actual, weight, purity and quality.

Education

Bachelor of Arts - Liberal Arts And General Studies

University of Delhi
New Delhi
04.2001 -

BBA - Marketing Management And Research

Bharati Vidyapeeth
Pune, India
04.2001 -

High School Diploma -

NIIT
New Delhi, India
04.2001 -

Skills

Customer Relationship Management

Software

SQL

Microsoft Excel

Microsoft PowerPoint

Microsoft Power BI

Accomplishments

  • Achieved increase in sales lead generation by 15% by introducing ZoomInfo and Lusha for primary and secondary market research tasks.
  • Facilitated with WOW awards at HP for Employee recognition for overachieving assigned sales target.
  • Facilitated with Achiever's Award at Denave for outstanding performance and invaluable contribution towards project success.

Certification

Basic to Advanced MS Excel

Timeline

Basic to Advanced MS Powepoint

07-2024

Basic to Advanced MS Excel

05-2024

Business Development Associate

HP
10.2020 - Current

Tele-partner Account Manager

Denave India Private Limited
05.2019 - 09.2020

Inside Sales Specialist

Empor Marcom LLP
10.2018 - 04.2019

Inside Sales Manager

Kadam Marketing Limited
06.2017 - 08.2018

Relationship Manager

Shiksha Guru IT Services Pvt. Ltd.
02.2016 - 05.2017

Executive - Gold Inspection

Muthoot Fincorp
01.2013 - 04.2014

Bachelor of Arts - Liberal Arts And General Studies

University of Delhi
04.2001 -

BBA - Marketing Management And Research

Bharati Vidyapeeth
04.2001 -

High School Diploma -

NIIT
04.2001 -
Sonam BhatnagarBusiness Development and Management