Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
SONAM CHAUHAN

SONAM CHAUHAN

Pune

Summary

With 8+ years of experience in the automation industry, I have developed strong skills in project management, deadline setting, and project progress monitoring. As an experienced project manager, I am now seeking a managerial role where I can utilize my expertise and make significant contributions to the organization's success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Manager

Addverb Technologies Ltd
02.2021 - Current
  • Led end-to-end project planning and development, ensuring successful execution.
  • Led system integration and platform implementation to optimize organizational efficiency.
  • Managed and updated weekly calendars, fostering efficient scheduling and prioritization.
  • Ensured effective monitoring and control of projects by regularly reporting updates on schedule and scope.
  • Created and managed the project schedule, enabling the team to effectively plan and prioritize activities.

After Sales Manager

Addverb Technologies Ltd
01.2020 - 01.2021
  • Delivering a great customer experience by implementing and managing robust processes.
  • To manage the training and development program for the team to meet the client's requirements.
  • Handling complaints and warranty cases, providing advice on any arising questions, and recommending upselling services.
  • Maintain contact with clients to obtain customer feedback regarding products/services.

Technical Writer

Addverb Technologies Ltd
01.2018 - 01.2020
  • Authoring Tools: Ms Office, SAP, CMS, Ms Visio, SnagIt, Duck Capture
  • Collaborated with developers to ensure seamless integration of documentation with software releases.
  • Developed and maintained comprehensive systems and user documentation for all new system development.
  • Recorded all requirements gathering initiatives to accurately define stakeholder requirements and assisted in the composition of technical, functional, and design requirements for internal customers.

Technical Writer

Bar Code India Ltd
01.2016 - 01.2018
  • Assisted in the creation and maintenance of a centralized knowledge base, resulting in improved accessibility and usability of technical documentation for the entire organization.
  • Developed user manuals and instructional guides for software applications, ensuring clear and concise communication of complex technical information to end users.
  • Created easy-to-understand user interface text and developer guides.

Education

MCA -

Gitarattan International Business School, GGSIPU
June 2016

BCA -

Chandraprabhu Jain College of higher studies, GGSIPU
June 2013

12th -

Greenfields Public School, CBSE
May 2010

10th -

Greenfields Public School, CBSE
2008

Skills

  • Project monitoring
  • Project Planning
  • Schedule Management
  • Team management
  • Risk Management
  • Leadership
  • Communication skills
  • Client Relations

Certification

  • Ms Project
  • Power BI
  • Ms Azure
  • Manual Creation
  • Documentation
  • Proofreading & Editing
  • Ms Office

Accomplishments

  • Power BI - HAVISH M. CONSULTING (12/2022)
  • First Time Manager Program - Harappa School of Leadership (01/2023)
  • Women Accelerator Program - Harappa School of Leadership (05/2023)
  • IT Project Management certificate - Udemy (02/2024)

Languages

English
Proficient
C2
Hindi
Proficient
C2

Timeline

Project Manager

Addverb Technologies Ltd
02.2021 - Current

After Sales Manager

Addverb Technologies Ltd
01.2020 - 01.2021

Technical Writer

Addverb Technologies Ltd
01.2018 - 01.2020

Technical Writer

Bar Code India Ltd
01.2016 - 01.2018

MCA -

Gitarattan International Business School, GGSIPU

BCA -

Chandraprabhu Jain College of higher studies, GGSIPU

12th -

Greenfields Public School, CBSE

10th -

Greenfields Public School, CBSE

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