Rahul Sonkar
NORTH DELHI
Summary
Career Objectives: To get a challenging position in a dynamic & result oriented organization where my professional skills may increase.
Overview
11
11
years of professional experience
Work History
Benefits Ops Administrator
KRA’S
02.2019 - Current
- Maintain the TAT and the SLA’s for the pod so the client deliverables are met on time
- Develop and maintain Standard Operating Procedures (SOP), resulting in streamlined process documentation
- Resolve workflows, Update dashboards and Connect with onsite team
- Responsible for finding and correcting if there are any discrepancies in data
- To review if the claims applied by participant is valid or not
- Review Payroll Workflow’s for Associate request & provide resolution in timely manner
- Created system to reconcile invoices and process check requests for timely and accurate payments
- Assisted all employees with issues and concerns regarding their benefits package, troubleshoot Payroll & Deduction problems and serve as interface between employee and Benefit Centre
- Researched and resolved Payroll benefit issues while maintaining a teamwork environment
- I work on request of Carrier regarding Life insurance & report them in timely manner
- Work on year end Payroll files & Deliver subsequent year payroll on time as per Client requirements
- I work on Pre-Payroll Checks every week by running Payroll queries Manually to review & update the payroll deductions to ensure accuracy of Benefits deductions reported over Payroll file
- I submit payroll Job queries every week to create payroll File & review Payroll dataset for accuracy before delivery the Final Payroll file to Client for deductions to be deducted from Employee pay check
- I work on Payroll queries every like Unreported Stops, Huge Retro refund/Deductions, Active plans with DBP deductions & Prepare high Retro report for Client.
Senior Process Associate
GENPACT, KRA’S
07.2014 - 03.2018
- As being a compliance analyst, audit the Retrospective claim and take recoupment from the provider if Hospital have charge them above contract
- Having an experience of 4.8 years in claims process
- Having an experience of 4.8 years in email writing to clients
- Report out Daily weekly and monthly reports to client and share daily SOD & EOD Data with managers
- Solve team member queries (floor walk queries)
- Achieving high numbers in terms of both production and accuracy
- Motivating team members to achieve the targets.
Senior Analyst
WIPRO INDIA PVT LIMITED
07.2022 - 1 1
- Worked in Vendor Management team and responsible for end-to-end file processing i.e
- File creation, allocation, processing, transmission, error reports etc
- Provided excellent service to the participants with H&W plans, Annual enrolments, qualified status changes, coverage maintenance, DBP deductions
- Managed Data & Process Analysis for resolving participant’s issues, payroll related issues and any other concern
- Identified key issues and performed Impact Analysis for resolving issues found in production
- Tracking and sharing daily workflow SLA and file transmission reports with senior management
- Daily Ongoing Work
- Vendor Files- ANSI Files and Non ANSI Files
- Vendor Files testing as per the client requirements (BRD)
- Working on Payroll
- Internal Quality Audits
- Managing insurance billing
- Provided excellent service to the participants with H&GB plans, Annual enrolments, qualified status changes, coverage maintenance, DBP deductions
- Managed Data & Process Analysis for resolving participant’s issues, payroll related issues and any other concern
- Identified key issues and performed Impact Analysis for resolving issues found in production.
Education
B.A HIS (Hon) -
Delhi University
Skills
Technical Skillsundefined
Interests
Intermediate from CBSE Board
Matriculation from CBSE Board
Awards & Achievements: -
I have been awarded as top performer in 2019 and 2020 in WIPRO
I have been rewarded with Bronze award 3 times for good performance in my team by AVP of our process in GENPACT (Sept-2014, 2016,2017) Hobbies : , Listening Music & Playing Cricket
(Rahul Sonkar)
Timeline
Senior Analyst
WIPRO INDIA PVT LIMITED
07.2022 - 1 1
Benefits Ops Administrator
KRA’S
02.2019 - Current
Senior Process Associate
GENPACT, KRA’S
07.2014 - 03.2018
B.A HIS (Hon) -
Delhi University
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