Rahul Sonkar
NORTH DELHI
Summary
Career Objectives: To get a challenging position in a dynamic & result oriented organization where my professional skills may increase.
Overview
11
11
years of professional experience
Work History
Benefits Ops Administrator
KRA’S
02.2019 - Current
- Maintain the TAT and the SLA’s for the pod so the client deliverables are met on time
- Develop and maintain Standard Operating Procedures (SOP), resulting in streamlined process documentation
- Resolve workflows, Update dashboards and Connect with onsite team
- Responsible for finding and correcting if there are any discrepancies in data
- To review if the claims applied by participant is valid or not
- Review Payroll Workflow’s for Associate request & provide resolution in timely manner
- Created system to reconcile invoices and process check requests for timely and accurate payments
- Assisted all employees with issues and concerns regarding their benefits package, troubleshoot Payroll & Deduction problems and serve as interface between employee and Benefit Centre
- Researched and resolved Payroll benefit issues while maintaining a teamwork environment
- I work on request of Carrier regarding Life insurance & report them in timely manner
- Work on year end Payroll files & Deliver subsequent year payroll on time as per Client requirements
- I work on Pre-Payroll Checks every week by running Payroll queries Manually to review & update the payroll deductions to ensure accuracy of Benefits deductions reported over Payroll file
- I submit payroll Job queries every week to create payroll File & review Payroll dataset for accuracy before delivery the Final Payroll file to Client for deductions to be deducted from Employee pay check
- I work on Payroll queries every like Unreported Stops, Huge Retro refund/Deductions, Active plans with DBP deductions & Prepare high Retro report for Client.
Senior Process Associate
GENPACT, KRA’S
07.2014 - 03.2018
- As being a compliance analyst, audit the Retrospective claim and take recoupment from the provider if Hospital have charge them above contract
- Having an experience of 4.8 years in claims process
- Having an experience of 4.8 years in email writing to clients
- Report out Daily weekly and monthly reports to client and share daily SOD & EOD Data with managers
- Solve team member queries (floor walk queries)
- Achieving high numbers in terms of both production and accuracy
- Motivating team members to achieve the targets.
Senior Analyst
WIPRO INDIA PVT LIMITED
07.2022 - 1 1
- Worked in Vendor Management team and responsible for end-to-end file processing i.e
- File creation, allocation, processing, transmission, error reports etc
- Provided excellent service to the participants with H&W plans, Annual enrolments, qualified status changes, coverage maintenance, DBP deductions
- Managed Data & Process Analysis for resolving participant’s issues, payroll related issues and any other concern
- Identified key issues and performed Impact Analysis for resolving issues found in production
- Tracking and sharing daily workflow SLA and file transmission reports with senior management
- Daily Ongoing Work
- Vendor Files- ANSI Files and Non ANSI Files
- Vendor Files testing as per the client requirements (BRD)
- Working on Payroll
- Internal Quality Audits
- Managing insurance billing
- Provided excellent service to the participants with H&GB plans, Annual enrolments, qualified status changes, coverage maintenance, DBP deductions
- Managed Data & Process Analysis for resolving participant’s issues, payroll related issues and any other concern
- Identified key issues and performed Impact Analysis for resolving issues found in production.
Education
B.A HIS (Hon) -
Delhi University
Skills
Technical SkillsWorking Knowledge ofMS-OfficePersonal Details: -Father’s Name : Mr Tilak Raj SonkarDate of Birth : 10 Jan 1990Language Known : Hindi, EnglishMarital Status : Single
Data analysis
Performance monitoring
Client management
Financial modeling
Analytics program experience
Stakeholder communication
Client relationship management
Advanced Excel
Report preparation
Financial forecasting
Competitive analysis
Data modeling
Business intelligence
Python programming
Scenario planning
Tableau software
Cost-benefit analysis
Network management
Budget planning
Tech-Savvy
Machine learning
Software design
Econometric analysis
Network security
Industry analysis
Statistical modeling
Business acumen
Investor relations
Back end development
Analytics software
Interests
Intermediate from CBSE Board
Matriculation from CBSE Board
Awards & Achievements: -
I have been awarded as top performer in 2019 and 2020 in WIPRO
I have been rewarded with Bronze award 3 times for good performance in my team by AVP of our process in GENPACT (Sept-2014, 2016,2017) Hobbies : , Listening Music & Playing Cricket
(Rahul Sonkar)
Timeline
Senior Analyst
WIPRO INDIA PVT LIMITED
07.2022 - 1 1
Benefits Ops Administrator
KRA’S
02.2019 - Current
Senior Process Associate
GENPACT, KRA’S
07.2014 - 03.2018
B.A HIS (Hon) -
Delhi University