Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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SONAM KUMARI

MUMBAI

Summary

Results-driven Product Manager with extensive experience at ICICI, focusing on digital product strategy and development. Demonstrated expertise in market analysis and cross-functional leadership, leading to improved product quality and elevated customer satisfaction. Proficient in automation and regulatory compliance, successfully reducing account opening turnaround time while managing large audit teams. Seeking to leverage these skills to drive innovation and enhance product offerings further.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Product Manager

ICICI
Mumbai
04.2018 - Current
  • Developed product roadmaps to help guide the development of new products.
  • Conducted market research and competitive analysis for existing and potential products.
  • Managed cross-functional teams across departments, including engineering, marketing, and sales.
  • Collaborated with stakeholders to define product requirements and user stories.
  • Created processes and procedures that ensure high quality products are delivered on time.
  • Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
  • Drafted presentations for internal review meetings and external events such as trade shows or conferences.

Education

MBA - Banking And Finance

Manipal Academy of Higher Education
Manipal
08-2021

Bachelor of Arts -

Banaras Hindu University (BHU)
Varanasi
07-2014

Skills

  • Responsible for strategy, conceptualization, development, and implementation of products and solutions in the digital platform
  • Making of BRD and test cases with all the scenarios required for process enhancement and end-to-end testing on parameters
  • Owned the Product Roadmap for the digitization of the RBI DEA Fund
  • Delivered training programs to pan-branches across India regarding the RBI DEA Fund and the RBI guidelines, along with the UDGAM platform launched by RBI
  • Strategized and designed a web page in the NLI section of the bank's website regarding the DEAF FAQs
  • Automation of different campaigns related to deaf individuals, door-step banking related to senior citizen banking, and incapacitated customers, from minor to major
  • Designing and decongesting IKITS across the branches, hence reducing the account opening TAT
  • Experience of handling a team of around 60 External auditors for the instant account opening audit
  • Involved in handling different compliance points related to the RBI indents and the compliance committee

Affiliations

  • Yoga Enthusiast

Certification

  • Certificate in mutual fund distributors by NISM(Series-V-A)
  • Certified in Basics of Retail Credit conducted by Manipal University

Timeline

Product Manager

ICICI
04.2018 - Current

MBA - Banking And Finance

Manipal Academy of Higher Education

Bachelor of Arts -

Banaras Hindu University (BHU)

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SONAM KUMARI