Sonam Lepcha
Diphu
Summary
Results-driven professional with a strong background in hospitality and hotel management. Skilled in providing exceptional guest experiences, optimizing operations, and ensuring high-quality service delivery.
Overview
1
1
Certification
Work History
Hospitality Manager
Indian Air Force
- Managed a diverse team and successfully organized high-profile events, delivering exceptional guest experiences
- Oversaw procurement, inventory management, and maintained quality standards for catering operations
- Collaborated with vendors to negotiate favourable terms and secure supplies at competitive prices
- Led the modernization of cook houses, upgrading equipment and implementing efficient processes
- Streamlined staff scheduling, leave management, and discipline, optimizing efficiency and performance
- Maintained strict adherence to health and safety regulations and implemented COVID-19 protocols.
Assistant Manager
Indian Air Force
- Supervised cook houses, ensuring high standards of food preparation, presentation, and service
- Managed inventory, purchasing, and implemented cost-saving strategies without compromising quality
- Introduced new cuisines and menu items, enhancing dining experiences for guests
- Successfully trained and mentored chefs and stewards, improving their skills and performance
- Implemented a new logistics ecosystem, streamlining operations and enhancing efficiency.
Education
Associate Degree in Arts -
IGNOU, New Delhi
Diploma in Hotel Management and Office Administration -
IGNOU, New Delhi
Certificate in Security Management of Strategic Installations -
IGNOU, New Delhi
Graduation Equivalency Certificate -
IAF
Method of Instruction Course (MICA) -
IAF
Warrant Officer Leadership Course (WOLC) -
IAF
Skills
- Guest Service Excellence
- Operations Management
- Staff Training and Development
- Inventory Control
- Menu Planning and Culinary Skills
- Health and Safety Compliance
- Effective Communication and Team Leadership
Certification
- The United Nations Medal, MM/DD/YY
- Food Safety Supervisor Certificate of Competence, FOSTAC, FSSAI, MM/DD/YY
Awards
- Commendation Chief of the Air Staff (CAS), CAS, IAF, MM/DD/YY, Recognized by CAS, IAF in Oct 2018 for outstanding contributions to the organization.
- Commendation AOC-in-C, AOC-IN-C, Western Air Command, MM/DD/YY, Acknowledged by AOC-IN-C, Western Air Command in Oct 2005 for exceptional performance.
- Commendation FOC-in-C, FOC-IN-C, Southern Naval Command, MM/DD/YY, Received from FOC-IN-C, Southern Naval Command in Oct 2020 for exemplary service.
- Appreciations, AOC-in-C, HQ Training Command - 2014, and various Air Officer Commanding and Station Commanders
Timeline
Hospitality Manager
Indian Air Force
Assistant Manager
Indian Air Force
Associate Degree in Arts -
IGNOU, New Delhi
Diploma in Hotel Management and Office Administration -
IGNOU, New Delhi
Certificate in Security Management of Strategic Installations -
IGNOU, New Delhi
Graduation Equivalency Certificate -
IAF
Method of Instruction Course (MICA) -
IAF
Warrant Officer Leadership Course (WOLC) -
IAF
- The United Nations Medal, MM/DD/YY
- Food Safety Supervisor Certificate of Competence, FOSTAC, FSSAI, MM/DD/YY
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