Bringing over 14 years of extensive expertise in Global and Domestic IT Operations, Security, Audit, Risk, Governance, Team Management, Remote Infrastructure, Training, and Client Management. Proficient in ITIL, Project Management, Project Transition, IT Service Delivery, ITSM, Incident Management, and Leadership. Adept at driving service delivery excellence and skilled in managing diverse IT functions. Proven track record in ensuring operational efficiency and enhancing security measures. Demonstrated ability in leading and mentoring teams towards achieving organizational goals. Committed to delivering high-quality solutions and maintaining optimal client satisfaction.
IT Infrastructure Management